Employment Type : Full-Time
About the role This is an exciting new role in the Account Management team that will be responsible for managing the relationships with a portfolio of customers, principally via the phone. This new opportunity will involve performing retention, save and win back activities to achieve agreed licensed and unlicensed gross profit growth targets. This includes growing and renewing existing customer supply contract value, as well as identifying and p...
Employment Type : Full-Time
Our Client, a market-leading organisation that is rapidly growing through business acquisition, is seeking an IT Service Delivery Analyst to join their global IT shared service center based in Milton Keynes. As an IT Service Delivery Analyst, you will be working closely with the third-party first-line team, providing them with new knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level esca...
Employment Type : Full-Time
Senior IT Service Desk Manager Our client provides end to end IT Solutions and Managed IT Services for small to medium-sized businesses. They provide Consultancy, Installation, and IT Support Services. They are looking for a Senior IT Service Desk Manager who will lead a small team of technical specialists who provide office-based telephone support and onsite client installations. Key Responsibilities are: Line management of the Technical Specia...
Employment Type : Full-Time
Service Desk Executive / Service Desk Administrator Circa 25,000 We are looking for a suitably experienced person for a Service Desk role with our client in Cumbernauld. In this role you would be supporting and maintaining customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues. Please note, this is NOT an IT Support position. For this role we need someone who has previ...
Employment Type : Full-Time
Sales Development Representative 27,500 - 30,000 pa DOE basic salary 10k annual Bonus Paid Quarterly Nottingham HQ 26 days annual leave bank holidays Regular company socials Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Clear route for progression & Ongoing professional development / training Due to the nature of our roles, candidates must be a UK resident with permanent UK working rights, residing within...
Employment Type : Full-Time
?? Elevate Your IT Sales Career with a Global Leader! ?? We’re on the hunt for a driven Service Desk Sales Professional to join our rapidly growing, globally recognized team. If you’re passionate about sales and ready to make a significant impact, this is your chance to shine. Why You’ll Thrive Here: Industry Expertise: Leverage your IT Service Desk knowledge in a role that values your skills. Career Advancement: Seize opportunities to grow with...
Employment Type : Full-Time
Head of IT Technical Support Services / Senior Service Desk Manager We are seeking a highly motivated and experienced Head of IT Technical Support Services / Senior Service Desk Manager to lead the company’s Helpdesk team, consisting of Team Leaders, 1st, 2nd and 3rd Line Support Analysts and Network Engineers. The ideal candidate will possess a strong track record in team leadership, with the ability to inspire and nurture the professional deve...
Employment Type : Full-Time
Are you a tech-savvy individual with customer service experience? If so, we want to hear from you! Service Desk Support 30k to 35k depending on experience plus benefits such as 22 days holiday, pension, social events, parking and employee discounts! 8.45am to 5.15pm, full-time & office based Near to Surbiton Start date: ASAP! Overview As a Service Desk Executive, you will be at the heart of this organisations customer operations, ensuring th...
Employment Type : Full-Time
Our Client is an industry-leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst (JML) to join their shared services IT team, delivering service excellence to some 15,000 users spanning multiple global office locations (including VIPs and Executives). As an IT Access Management Analyst, you will be responsible for administering each user’s IT access r...
Employment Type : Full-Time
Imperial Recruitment Group are delighted to be working in Partnership on Retained basis for an Administrator on a Permanent basis for our client MGT who specialises in sustainable operations, delivering reliable, renewable energy to meet the UK’s growing energy demands. Job Title: Administrator Location: Teesside Salary : Competitive Job Purpose The purpose of this role is providing administrative support to clients and all departments across th...