Employment Type : Full-Time
What we're looking for Advanced leadership capabilities with a track record of managing high-performing teams Working knowledge and experience installing, Upgrading, troubleshooting & maintaining VoIP contact Centre systems (CXOne, CISCO, Genesys, others) In-depth knowledge of telephony and contact centre technologies End-to-End Telephony Architecture Handling a team of Telephony Analyst Deep understanding of modern telephony technologies, i...
Employment Type : Full-Time
My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. Key Responsibilities: Ensure all incidents and service req...
Employment Type : Full-Time
We are seeking a Screening Manager to support the continued success of Reed Screening. This role involves managing inbound telephony teams to ensure all calls are handled professionally and comply with legislative, regulatory, and contractual requirements. The Screening Manager will also focus on developing the revenue potential of Reed Screening. Day-to-day of the role: Leadership: Lead, develop, and manage dedicated telephony teams to support ...
Employment Type : Full-Time
Role available: Technical Lead Location: North Amsterdam Working Model: Onsite Salary: €72,000 to €84,000 per annum plus discretionary bonus and company benefits Role overview: DCS Technology are proudly partnering with an internation managed service provider who specialises in delivering internet, networking, communication, security, and telephony services to their corporate customers. In partnership we are currently searching for a Technical L...
Employment Type : Full-Time
A leading MSP working at enterprise solutions echelon is looking for an experienced Service Desk Team Lead ; playing a pivotal role in supporting your team of 4 Service Desk Engineers by providing guidance on both process-related and technical queries. You will work closely with your team to ensure high-quality service delivery, developing and implementing strategies for continuous improvement in client relations and support processes. Ideally, ...
Employment Type : Full-Time
Our client is a well established, expanding MSP based in the Marlow area, seeking to recruit a skilled IT Support Team Lead to join their talented team, acting as the escalation point for a team of three. The company provides technical support and services primarily to small and medium sized businesses. These include Azure Virtual Desktop, Remote Desktop, Microsoft 365, Windows 365 and technical support for on-site servers and workstations. You ...
Employment Type : Full-Time
Lead Generation Advisor Pay rate: 14.00 per hour (PAYE) Duration: 12-Month Contract Location: 2 days in Tongwell MK15 8BA, 3 days from home Shift Pattern: Rotating shifts; one week 09:00-17:30, followed by one week 11:00 - 19:30 Your New Role: As a Lead Generation Advisor, your primary responsibility will be to engage with current and potential customers across various sales channels. Your goal is to influence customers to commit to leads while ...
Employment Type : Full-Time
Telesales Are you ready to take your career to the next level? My client, who is one of the longest standing resellers of Telecommunications and IT in the UK is looking for dedicated and driven individuals to join their dynamic team as Lead Generation Telemarketing Executives in Coventry. What We Offer: 25,000 Uncapped Commission Career Progression Opportunities Gym Membership (after probation period) 20 days BH Co...
Employment Type : Full-Time
Do you consider yourself to have strong communication skills? Are you able to deliver support to patients and provide them a high quality service? If so we are looking for an individual who would be interested in joining a global medical device company as a Customer Support Coordinator. You would be providing support over the phone to patients with their needs. Role Details: Job: H2H Customer Support Coordinator Contract: 6 months Location: Sitt...
Employment Type : Full-Time
Telecommunications Architect 90,000 - 100,000 London Hybrid Working Flexible working available. As the Global UC Architect, you will design, implement, and manage scalable telecommunications services, including video telephony (MS Teams), voicemail, contact centers, and remote access. This individual will lead projects, provide strategic telecom guidance, and ensure systems are secure, reliable, and cost-effective. Key Responsibilities Develop a...