Employment Type : Full-Time
Daily Duties:Assist with daily call volume (service level takes priority)Provide accurate resolutions to customer inquiries in a professional and courteous manner. Ensure customer needs are met on every interaction (phone, email, written...
Employment Type : Full-Time
Overview: Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility...
Employment Type : Full-Time
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple...
Employment Type : Full-Time
What Part Will You Play? Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides...
Employment Type : Full-Time
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via...