100 Onsite Traffic Control Room Dispatcher GMX - AECOM : Job Details

Job Description

AECOM is seeking Traffic Monitoring Dispatcher(s) based in Miami, FL for the Greater Miami Expressway (GMX). The starting pay will be $18.00hr.

Traffic Management Center Operators (TMC Operators) work as part of a team of transportation professionals in the Greater Miami Expressway (GMX) Traffic Management Center (TMC). TMC Operator's primary responsibilities are to monitor roadway activities in order to identify, communicate and dispatch resources in response to traffic events and congestion on the MDX. The duties are similar to those of a 911 dispatcher within a fast-paced, call center environment.

Minimum Requirements:

• High school diploma.
• Must pass a State and Federal criminal history/security background check; must also successfully complete Florida Highway Patrol (FHP) Joint Task Force (JTF) / State Law Enforcement Radio System (SLERS) fingerprint-based Criminal History Records Check (CHRC).
• Must pass a pre-employment drug screen.
• Constantly operate a computer and other monitoring equipment.
• Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such as CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.

Preferred Qualifications:

• Team and customer oriented, provides superior services to other related departments.
• Must be able to multi-task, working in a fast-paced environment, meeting tight deadlines in a timely manner. Demonstrates flexibility by adjusting readily to changing priorities.
• Must have excellent communication skills, both written and oral, and be able to effectively and tactfully communicate with many levels of personnel in a variety of environments.
• Must have strong computer skills to be able to efficiently use the software provided to maintain the operation and required data.
• Fluent English reading and writing skills to be able to read and understand guidance for day-to-day work requirements.
• Ability to work a flexible schedule associated with the following shifts:
• AM/PM Shift Hours: 6:00am to 6:30pm / 6:00 am to 2:30pm / 2:00pm to 10:30pm / 10:30pm to 6:30am.
• Able to work weekends, evenings, holidays and flexible hours when necessary.

Additional Information:

• This position does not include sponsorship for United States work authorization.
• Relocation assistance is not available for this position.

About AECOM:

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges.

AECOM is an Equal Opportunity Employer, and all your information will be kept confidential according to EEO guidelines.