2025 Summer Internship (US) - Customer Success Analyst - Zebra Technologies : Job Details

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world.

Let's create tomorrow together.

The purpose of this internship is to prepare college students for entry into the business world by providing a thorough understanding of the various functions of the Zebra Technologies organization. The program is designed to provide you with a full experience so that you can fully envision a career with Zebra. You will be positioned for success with training, exposure to all parts of the business, social activities, a professional mentor relationship and development sessions to help you discover your own performance edge!

Our CS (Customer Success) strategy and analytics team is spearheading digital transformation in Zebra by leveraging data, analytics and technology. We partner with technology and business associates across Zebra to build impactful capabilities with advanced prescriptive analytics, Gen AI, IoT, software and telemetry data.

US Summer Internship Benefits:

* Summer Fridays, As Applicable With Your Team

* 30+ Social and Professional Events in 12 Weeks

* Global Immersion With Your Teams and Interns

Responsibilities:

* Building a 'virtual analyst' tool that identifies trends in the data and give an overview of changes and cause

* The tool will collect metrics from a wide net of data related to our customers (IoT, service, text)

* Utilize 'slice and dice' methods, segments, predictions, text analysis/ gen AI to extract the most insights from the data, without a person touching it

* Experiment with innovative technologies

* Work with a tech stack that includes Power BI, google cloud and data brick

* Develop planning, organizational and leadership skills

* Increase technology knowledge and skills

* Develop team-based work proficiencies

* Develop interpersonal skills to connect with day-to-day business contacts through follow up activities

THIS IS A HYBRID INTERNSHIP LOCATED IN EITHER LINCOLNSHIRE, IL OR HOLTSVILLE, NY. THE EXPECTATION IS AT LEAST 3 DAYS OF IN-OFFICE ATTENDANCE.

Qualifications:

Minimum Qualifications:

* Current enrollment in an undergraduate degree program in Software Engineering, Data Science or Data Analytics

* Must have an anticipated graduation date between 2025 - 2026

* Must be authorized to work in the US without requiring sponsorship now or in the future

Preferred Qualifications:

* Previous experience with tech stack: Power BI, Google Cloud and Data Bricks

* Curiosity for technology and data

* Experience with data visualization

* Critical thinking and problem solving

* Self-starter

* Proficient in Microsoft Office (including Excel, Word, & PowerPoint)

* Intellectual curiosity with a strong desire to learn and grow

* Proven leadership and excellence in professional, academic, and/or extracurricular experiences

* Ability to collaborate as part of a team

* Effective verbal and written communication skills

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected]. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

Conozca sus Derechos:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.