3RD SHIFT LINE QUALITY ASSURANCE - Dreyer's Grand Ice Cream : Job Details

To control product quality and ensure all staff within your area are keeping to company guidelines and procedures, ensuring that customer specification and food safety is never compromised. This will be achieved by monitoring critical and quality control points, auditing of your area and staff in it by logging your findings on relevant documentation. To action non-conformances and product that is out of specification resulting in full quality assurance and product safety. Qualifications / Skills: Exceptional communication skills verbal and written. Being able to communicate complex systems and situations clearly. Excel, Word, PowerPoint Associates Degree preferred Very organized and able to manage multiple projects and meet deadlines Experience in food manufacturing; Ice Cream production preferred Required to review paperwork / Electronic data: interrupt data, take action(s) as necessary to correct negative trends or out of specification conditions. Detail oriented, critical thinker, Inquisitive, willing to learn new skills, working in dynamic organization and Food Manufacturing. Open to modified schedule if needed. Able to communicate effectively with all levels within the organization Role Role: To lead the team to achieve required product quality Ensure food safety is never compromised Affecting quality positively through analysis, diagnosis, and defining change Interpret data and take action to improve negative trends. Ensure the required standards of product quality are achieved (e.g. CRQS, specifications) Operate good manufacturing standards and ensure the team also operate GMP To keep within targets set out by the company year on year. But these could change anytime. So, you always need to be aware of these in case changes are made. Activity: 85% on the production floor monitoring lines and associated equipment. Oversight of Net Content and HACCP checks including Metal Detector and 2D. Assist as needed by Hygienist with hygiene verifications Complete line inspections post CIP Complete online sensory at required intervals Conduct drain weights and nut weights Review and interpret basic Statistical Process Control charts as well as determine necessary actions based on data. To complete the paperwork at the required intervals, legibly and accurately To report all non-conformances to the line manager, QA manager, shift manager Ensure the manager you have reported the non-conformances to, completes and signs the relevant paperwork with a corrective action and a preventative action Keep yourself aware of the production plan, be aware of changes to the plan and plan your daily routine to incorporate product changeovers Make sure that the product is always conforming to customer, licensors, and Froneri specification Ensure that your working practices and area comply with company rules, procedures in order that food safety is not compromised, keeping work areas clean and tidy Collect all required samples in line with the QC sampling Guide Carry out a daily G.M.P audit of your line/team ensuring that any non-conformances are reported to your line manager and corrective actions are carried within agreed timeframe Line hygiene audits, swabbing etc. must be completed in a timely and accurate manner. All actions need to be corrected and signed off before the line or equipment can be used Daily audit to be conducted Carry out a weekly Audit of your area ensuring that any non-conformances are reported to your line manager and corrective action are carried out as soon as possible To own and take control of your area ensuring people and equipment are conforming to company procedure. You will ensure any equipment not conforming is fixed or removed from the area and report any personnel not conforming to the line manager Conduct line start up checks to ensure the line can start up without impacting on food safety. All hygiene and other non-conforming issues will be closed out prior to start All visual guides to be displayed along the line You will cascade complaints data to every line member You will follow correct escalation procedure where issues are not getting resolved: Line manager - Shift manager - Production manager - Operations manager You will complete microbiological plating when necessary Other duties as assigned Measurable Outcomes: Lead by example Attention to detail/consistency Drive change to minimize and reduce customer complaints - target Drive change to minimize and reduce quality issues - taste panel targets To report and close out all non-conformances raised on shift Ensure good housekeeping, cleaning practices are followed to deliver O micro hold target Effective communication with your line manager and work colleagues to ensure right first time The GMP target is not compromised and your colleagues are aware of GMP and the audits. - target Communicate with your line manager and work colleagues to prevent wastage, downtime and rework Comply with food safety regulations and company briefings and signs Complete collection and logging of required samples Accurate and complete QC documentation, signed off by relevant personnel Levels of responsibility: Completion of all line and product paperwork Leading by example in all quality matters Product quality and food safety conformance within your area Sample collection Micro plating when necessary Position Qualifications: 18 years of age or older Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills Excellent interpersonal communication, math and problem solving skills. Ability to work multiple shifts and/or schedules. High School diploma or GED or equivalent experience One-year related experience (preferred). A.S. Degree Preferred Behaviors Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others' styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks. Communication - presents ideas optimally, actively listens and works across functional boundaries. Teamwork/ Cooperation - effectively working within and outside the formal line of authority Performance - Open to change and will always look for better, simpler, and more effective ways of operating. Hands on approach . - Decisions and plans based on seeing and being part of the event, not solely based on report reading. Zero compromise on Quality and excellence . - Hygiene, Process, Labor resource and Waste. Entrepreneurial - challenges the status quo and explores new ideas and opportunities. Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream. Accountability - Personal commitment, full participant who uses personal impact to build the business. Consumer focused - Produce product to the agreed quality standards. Know Your People - Spend time getting to know your people, their skills, interests, knowledge, etc. Work Environment: In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced. The position involves frequent exposure to nuts and other potential allergens. The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer's Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $55,000 annualized. Dreyer's Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)