55ip Application Support Associate - JPMorgan Chase & : Job Details

JobID: 210553888

Category: Applications Support

JobSchedule: Full time

Posted Date: 2024-09-18T18:45:30+00:00

JobShift:

Base Pay/Salary: New York,NY $115,000.00-$150,000.00

Working at 55ip means standing at the intersection of finance and technology-and at the cutting-edge of wealth management!

As an Application Support Associate on the 55ip technology team, you will be at the forefront of finance and technology, leading a team of technologists to support next-level solutions that will impact a fast-growing business. You will use your in-depth experience in the design of support systems & processes, developing & mentoring a team of engineers, and serving client requests. You will employ the latest technologies, data management, and security practices in all aspects of application support & monitoring. Your critical thinking, clear communication, and collaboration skills will be key to your success in this role.

Job responsibilities:

* Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment.

* Be responsible & accountable for triaging and escalating production issue causing outages

* Adhere to processes, company policies, required to deliver high quality services to clients & partners.

Required qualifications, skills and capabilities:

* Minimum of 7+ years of professional experience with at least 3 years in Production Support, DevOps, or Site Reliability

* Working knowledge in one or more general purpose programming languages such as Python, shell scripting

* Database server monitoring & administering skills, including intermediate-level understanding of SQL.

* Experience in supporting Web based applications (Nginx, WebSphere, Apache Tomcat, Mule)

* Understand source control techniques and/or familiar with Git / BitBucket

* Proficient in technology toolkits as ServiceNow, Jira, Splunk, Monitoring tools like Dynatrace, AWS Cloudwatch, Datadog, Geneos and job scheduling tools like Autosys and Control-M.

Preferred qualifications, capabilities and skills

* Degree in Computer Science or equivalent practical experience in related technical field.

* Strong understanding and knowledge of cloud services (SaaS, IaaS, PaaS), Web-based applications and IT infrastructure

* Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.