9-1-1 Emergency Dispatcher and Telecommunicator - City of Seaside : Job Details

Join our municipal city as a 911 Dispatcher and play a vital role in public safety. This is your opportunity to be the first point of contact in emergencies, helping our community during critical moments.Key Responsibilities: As a 911 Dispatcher, you will:

• Answer and process 911 and non-emergency calls, dispatching appropriate safety services.
• Operate advanced systems, including radio frequencies, LEDS, NCIC terminals, and in-house computers.
• Provide critical information to police, fire, and emergency medical services.
• Maintain records, prepare reports, and assist with general clerical duties.
• Act as the welcoming face of the department, assisting the public with information and forms.
• Monitor building security as needed.

Benefits:

• Competitive salary with opportunities for overtime.
• Comprehensive medical, dental, and vision coverage.
• Retirement plan eligibility after six months.
• Generous leave package, including four floating holidays annually, your birthday off, and accrued vacation and sick leave.

Work Schedule:

• Shifts include 8, 10, or 12-hour rotations (day, swing, or night shifts) based on seniority and department needs.

Qualifications:

• High school diploma or GED.
• Two years of clerical or receptionist experience or equivalent training and education. Experience in a fast-paced hospitality environment also converts well into the dispatch communication world, so those with two-plus years of service experience handling multiple duties at once are encouraged to apply.
• Strong communication skills, especially in emergencies.
• Ability to obtain certifications such as CPR, Emergency Medical Dispatch, and Basic Telecommunicator within one year of employment.

A complete job description is available in our hiring portal. You can also download the complete job description at the link below.Application Process: Please submit a complete application, including a cover letter, resume, and responses to supplemental questions, via . Candidates must be willing and able to undergo thorough evaluations, including interviews, background checks, and a medical and psychological exam.Make a difference in your community. Apply today to become a 911 Dispatcher!This requirement applies to employees responsible for the care and safety of the public and those involved in high-risk safety tasks that pose great danger to the public. For example, Police Officers, 911 Operators, Lifeguards, and employees operating or working around equipment that can pose a danger to the public.