Academic Program Manager - City University of New York : Job Details

Academic Program ManagerPOSITION DETAILSABOUT JOHN JAY COLLEGEJohn Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. John Jay is laser-focused on fueling the success of our exceptional student scholars pursuing a justice-focused education. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students, nearly fifty percent of whom are first in their family to attend college, and many of them are immigrants or children of immigrants.The College participates in the doctoral programs of the Graduate Center of CUNY and offers bachelor's and master's degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in a multicultural academic environment and are committed to cementing our culture of pride, distinction and excellence.POSITION OVERVIEWThe Undergraduate Online Program Manager reports to the Director of Educational Partnerships and General Education in the office of Academic Programs and will collaborate with two Academic Affairs Units at John Jay College: Academic Programs and Student Academic Engagement and Retention, as well as faculty in the academic departments and staff in Enrollment Management and Student Affairs, to support the development of online undergraduate degree programs at John Jay College.This position is a blend of administrative responsibilities with direct student support responsibilities. The individual who assumes this role will contribute to the design and development of new online academic programs and sustain the college's mission to educate for Justice in online undergraduate programs. In fall 2023, John Jay College launched its first fully online undergraduate program in Criminal Justice, B.S. The degree offerings and student enrollment will scale over the next 2-3 years, while the college develops additional degree program offerings online and broadens recruitment efforts.The Undergraduate Online Program Manager oversees the coordination and administration of online undergraduate degree program functions including, but not limited to:+ Plans, organizes, and schedules program activities and courses in consultation with academic departments and administrative offices+ Designs and leads online program assessment+ Manages student intake, transition, and enrollment activities in partnership with the Office of Admissions and the CUNY Justice Academy program+ Designs and manages academic support and community engagement activities+ Designing and facilitate online teaching communities of practice for faculty and instructional designers+ Will coordinate the efforts of the office of admissions, registrar, DOES, tutoring centers, career center, the faculty, and support program staff, to ensure students in the program have access to pre-matriculation activities, co-curricular and curricular supportsThis is a substitute position for July 1, 2024-June 30, 2025, subject to renewalQUALIFICATIONSBachelor's degree and six years' related experience required.PREFERRED QUALIFICATIONSWe are seeking a candidate with expertise in student learning and development in online settings who is prepared to actively develop and create an effective undergraduate program structure.+ MA or equivalent in Education Technology, Instructional Design, Higher Education, or a related field+ 1-2 years professional experience in higher education, instructional design, student mentoring, or academic support roles+ At least 1-year experience teaching or facilitating activities in a postsecondary or secondary setting+ Excellent interpersonal and communication skills.+ Able to work positively and effectively with multiple internal and external partners and clients.+ Able to analyze, resolve, and develop long-term solutions to a wide variety of complex and unpredictable problems.+ Handling difficult and sensitive situations, using sound, independent judgment.+ Strong personal initiative. Approach new needs with creativity.+ Able to develop program activities, goals and objectives.+ Knowledge of best practices for assessment.+ Ability to create program evaluation tools and evaluate the program effectiveness.+ Familiarity, knowledge, and interest in best practices in higher education.+ Ability to develop and maintain positive, collaborative relationships with colleagues, students, and stakeholders in and beyond John Jay College of Criminal JusticeCUNY TITLE OVERVIEWManages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator.* Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures* Assists Director with outcome assessment and strategic planning to further develop program offerings* Prepares analytical and statistical reports for management* Serves as resource expert regarding program policies and procedures* May manage professional and/or clerical staff* May act on behalf of Director in his/her absence* Performs related duties as assigned.Job Title Name: Academic Program ManagerCUNY TITLEHigher Education AssociateFLSAExemptCOMPENSATION AND BENEFITS$90,375 - $ 96,602. Salary commensurate with education and experience.CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.HOW TO APPLYIf you are viewing the job posting on any website other than CUNYFirst, please follow the instructions below:+ Go to www.cuny.edu and click on Employment + Click Search job listings + Search by job Opening ID number 29563+ Click on more options to search for CUNY jobs + Click on the Apply Now button and follow the instructionsOnce you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.CLOSING DATEThe review of resumes will begin on January 10, 2025The posting closes on January 24, 2025JOB SEARCH CATEGORYCUNY Job Posting: Managerial/ProfessionalEQUAL EMPLOYMENT OPPORTUNITYCUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.Job ID29563LocationJohn Jay College