Academic Services Specialist - University of Nebraska : Job Details

Position Information Working Title Academic Services Specialist Department Office of the University Registrar-0961 Requisition Number S_241188 Posting Open Date 12/16/2024 Application Review Date:(To ensure consideration, please submit all application materials before review date) 01/13/2025 Posting Close Date Open Until Filled Yes Description of Work The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans' offices, faculty, and advisers concerning students' graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.The Academic Services Specialist will maintain students' academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students' academic records. Additional duties as assigned.The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See Minimum Required Qualifications Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills. Preferred Qualifications Prefer bachelor's degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system. Pre-Placement Driving Record Review Required No Physical Required No Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No Criminal History Background Check Required Yes Posted Salary $17.308/hr minimum How to Apply Click on Apply for this Job . You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter and list of professional references as three (3) separate documents in MS Word or PDF format. For questions or accommodations related to this position contact Sandy Airan, [email protected] Job Category (old) Office/Service Job Type Full-Time Alternate Work Schedule (if other than 8-5) Work Location (City, State) Lincoln, NE Position funded by grant or other form of temporary funding? No If Temporary, indicate end date Planned Hire Date: Appointment End Date Supplemental Questions Required fields are indicated with an asterisk (*).

* Please describe your customer experience, including years of experience. (Open Ended Question)

* Please detail your computer proficiency in office applications. (Open Ended Question)

* Please describe your written and verbal communication skills. (Open Ended Question)

Required Documents Required Documents

Resume

Cover Letter

List of References

Optional Documents