Academic Student Support Specialist - CUNY : Job Details

Academic Student Support Specialist

**POSITION DETAILS**

The CUNY School of Medicine (CUNY SoM) located in the heart of Harlem, New York, is the only medical school in the City University of New York system and the only public medical school in Manhattan. Building upon 50 years of success as the Sophie Davis School of Biomedical Education, the institution transitioned to the CUNY School of Medicine (SoM) in 2016. The CUNY SoM offers an accelerated BS/MD degree (7-year program) and a Physician Assistant Master's Degree (27 months program). True to its legacy of access, opportunity, and community transformation, the medical school's mission remains to recruit highly talented students as diverse as New York City itself. CUNY SoM places a special emphasis on the recruitment of those who are underrepresented in the field of medicine and on training high quality, culturally competent health professionals and scientists equipped to address the healthcare needs of New York's medically under-served communities. As a major priority, CUNY SoM also seeks to enhance the recruitment and retention of senior leadership, faculty, and staff to more closely reflect the diversity of our student body.

The Associate Dean of Student Affairs is currently seeking a Academic Student Support Specialist. This position will play a primary role in Student Affairs and will facilitate student retention and success initiatives and inter-professional student development opportunities. The Academic Student Support Specialist will deliver related supportive services to SoM undergraduate and graduate students, focusing on the overall education experience and the achievement of expected learning outcomes. In addition to the CUNY Title Overview, the Academic Student Support Specialist duties include but are not limited to the following responsibilities:

- Assist with the development, implementation, and evaluation of early proactive and early intervention support initiatives for student success Consult with individual faculty to implement remediation plans and supplemental instruction in compliance with program-specific accreditation requirements.

- Serve as a consultative resource for students and faculty regarding complex student support situations; Schedule in-person meetings, conference calls, or other communication channels to respond to students with academic difficulties with evidence-based interventions designed to improve performance.

- Collaborate with Academic Resource Center staff to provide inter-professional education, focusing on activities that foster effective teamwork, individual emotional intelligence, and effective communication skills.

- Provide training, programs, and interventions that support academic, personal, and professional student success to enhance students' sense of belonging and wellness; Provide individual and small-group learning opportunities for students to enhance their study skills, clinical reasoning skills, professional development and wellness.

- Counsel students who require test accommodations and ensure students' introduction and referral to Disability Support Services; Coordinate external resources for accommodations or supportive services; Provide counsel students needing remediation in courses in consultation with program directors and department chairs as needed.

- Develop directed initiatives for specific subgroups of diverse healthcare learners such as first-generation college students, disadvantaged students, learners with disabilities, nontraditional learners, etc.

- Maintain resource contact lists, student supportive services data, and other statistics for services and student outcomes; May supervisor work-study or College Assistant staff as needed.

- Perform other duties as assigned by the Associate Dean of Student Affairs or designee.

**QUALIFICATIONS**

Bachelor's degree and four years' related experience required.

**PREFERRED:**

- Master's a minimum of two (2) years of experience in student affairs, counseling, guidance, social work, or psychology, including in a supervisory capacity.

- Possess knowledge of psychological and educational assessment techniques.

- Experience working with undergraduate and graduate health professional students.

- Understand cognitive development and emotional intelligence.

- Experience in an academic setting providing intervention strategies to promote well-being.

- Experience in conducting educational workshops, seminars, and small group

- Understand cognitive development and emotional intelligence.

- Experience in online student support.

- Superior interpersonal and effective communication skills (written and oral)

**CUNY TITLE OVERVIEW**

- Provides educational development activities supporting a targeted academic program.

- Assists in developing and preparing program offerings, curricula, guidelines, and related communications

- Promotes program and advises students and College stakeholders on services, policies, and procedures

- Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices

- Provides student services such as workshops, seminars, and advising sessions

- Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness

- Performs related duties as assigned.

**CUNY TITLE**

Higher Education Assistant

**FLSA**

Exempt

**COMPENSATION AND BENEFITS**

Salary Range: $64,649 - $70,328

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

**HOW TO APPLY**

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select Apply Now and provide the requested information.

Candidates should provide a resume and cover letter.

**CLOSING DATE**

Open until filled. Review of resumes to begin on December 10, 2024.

**JOB SEARCH CATEGORY**

CUNY Job Posting: Managerial/Professional

**EQUAL EMPLOYMENT OPPORTUNITY**

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29428

Location

CUNY School of Medicine