Access Coordinator | Intake - Valley Behavioral Health : Job Details

Job Type Full-timeDescriptionPay: Range starts at $18.76/hour (pay is calculated based on years of related experience)Schedule: Mon-Fri, 8am-5pmProgram: ValleyAccess Benefits Highlights

• On-Demand Pay allows access to a portion of earned wages before the usual payday.
• Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
• Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance.
• Team members who enroll in a qualified medical plan can contribute to a Health Savings Account (HSA). We match every HSA contribution, up to $900 for individuals and $1800 for families annually.
• We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
• Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets to oil changes!
• 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary.

Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.Job Summary and Deliverables The Access Coordinator receives and coordinates all incoming referrals to Valley and manages eligibility and program screening, scheduling, and intake and registration documentation. As a community and client-facing role, the Access Coordinator ensures a high level of professionalism, coordination, and efficiency.

• Manages incoming referrals through telephone calls, emails, and other contact types. Gathers required information from referral sources.
• Completes eligibility and program screening with referred clients; schedules intake and follow-up appointments
• Verifies insurance information and discusses funding options with clients
• Coordinates with program leadership to ensure client eligibility and appropriate clinical fit
• Tracks program capacity and intake availability; manages program waitlists as appropriate
• Participates in community outreach, engagement, and education regarding Valley services and the referral and intake process
• Supports treatment team with re-certifications, discharge, and referral planning

RequirementsRequired Qualifications Education

• High School Diploma or equivalent

Experience

• None-see Preferred Qualifications

Licenses/Certifications

• Case Manager certification
• CPR certification
• Valley de-escalation certification

Preferred Qualifications

• Bachelor's degree in social work
• Previous social services experience

Salary Description $18.76-$21.10