Account Executive, Premium Ticket Sales| Coachella Valley Firebird - Aeg : Job Details

In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen.OverviewThe Account Executive, Premium Sales role is responsible for generating revenue through premium membership sales, as well as event by event sales at Acrisure Arena. This role also acts as a dedicated customer service representative to our premium clients via phone, email, in-person meetings, and web chats, all while proactively engaging with accounts to drive revenue growth.The ideal candidate has some experience with premium sales and a proven track record in Business-to-Business sales, leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential, drive attendance, and retention.This role will pay an hourly wage between $26.44-$30.00/hour + commission.For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This job post will expire on 12/30/24.Responsibilities

• Meet or exceed established revenue goals tied to monthly and/or yearly annual goals for contracted revenue, new business, event-by-event sales, and renewals.

• Prospect, network, set appointments, and aggressively sell all available memberships and single event premium inventory as well as follow up on leads provided.

• Conduct sales via phone, virtual, email and in-office meetings/sales center presentations.

• Enhance relationships with new and existing clients and Premium members to create memorable experiences and share best practices related to specific goals and initiatives.

• Perform accurate and skilled deal-closing.

• Provide high-end service for our premium seating clients, including but not limited to renewals on an annual basis, collection of payments, receiving executed license agreements, managing day-to-day special requests, etc.

• Submit requested timely reports to management, including weekly and monthly reports.

• Utilize Salesforce, Enter all pertinent prospect and customer information in CRM platforms for efficient reporting and historical data purposes.

• Maximize relationships with clients/members to identify new revenue opportunities.

• Serve as the primary point of contact for an assigned book of business.

• Design, present and execute annual proposals to existing premium clients and referrals.

• Negotiate renewals of premium seating and/or premium experience packages for suite and club seating clients within a timeline established by the club.

• Positively contribute to the sales and service culture by developing mutually beneficial working relationships with all associates across various departments within the organizations.

• Participate and contribute to daily and/or weekly team meetings and training sessions.

• Perform other related tasks as assigned.

• Frequent bending, sitting, exposure to multiple external elements, extensive walking through the building.

Qualifications

• Bachelor's degree in business, Sports Management, Marketing or another related education and work experience. Relevant experience may be substituted for education.

• Minimum of two (2) years of professional sales experience, preferably in the sports & entertainment industry.

• Considerable knowledge of sales processes and procedures

• Demonstrated ability to establish solid business relationships.

• Strong knowledge of sales strategies and service principles.

• Ability to multi-task and work on multiple projects at a time within a team environment.

• Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Calendar.

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays as required.

Working Conditions:

• Minimal Travel (< 10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building