Account Manager - WSC Sports : Job Details

WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms. Why WSC Sports: You'll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. At WSC Sports, you have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that's just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom. What You'll Do: As an Account Manager, you will play a crucial role in our existing customer strategy. You'll be responsible for understanding and analyzing our customers' needs, managing a diverse portfolio of accounts, and driving upsell and renewal opportunities. Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their needs are met effectively.
• Manage the implementation and onboarding process for new clients and deliver business reviews to reflect the value the customer derives from our service.

Sales and Renewals:

• Own end-to-end renewals, upsell, and cross-sell, from identifying opportunities to negotiating and closing the deal.
• Meet and exceed KPIs of client retention and sales targets. Independently build and manage a pipeline to drive sales from existing clients.

Data and Insights:

• Extract value matter data from BI tools and reports.
• Collaborate with cross-department teams to utilize industry insights and client feedback to continue to enhance the platform (e.g., product, support, marketing, etc.).

Best Practices:

• Build best practice methodologies and be your trusted customer's consultant.

What You'll Need:

• 2-3 years of customer success/account management/equivalent role background.
• Experience in upsell and renewals.
• Experience working in a tech B2B company with SaaS products.
• Interest in sports, watching and talking about sports daily.
• Ability to understand complex technology and explain it simply.
• Ability to manage multiple client projects at scale with tight deadlines.
• Prior onboarding/project management experience, preferably in a SaaS company.
• Willingness to frequently travel domestically and abroad.

Bonus Points:

• Experience in the sports industry and social media.
• Knowledge of sports and media.

Compensation, Benefits And Perks WSC Sports US-based roles range in salary from $85,000-110,000. Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, the candidate's qualifications, skills, experience and education. On top of the base salary, the benefits available for this position are:

• Equity - We're all in this together so we want to share the rewards.
• 100% health insurance coverage on selected plans for medical, dental and vision.
• 401K matching automatically.
• Weekly catered lunches.
• Annual subscription to a streaming service of your choice.
• Plenty of fun team activities and sports events.