Account Manger - Sweeteners Plus : Job Details

Why Join Our Team?At ingredients PLUS, every employee makes a difference, and every success is delivered by our workforce's unparalleled human spirit, commitment, and passion. Together we celebrate our successes and learn from our failures. We do this through quarterly Town Hall meetings, employee newsletters, tenure recognition celebrations, employee feedback surveys, safety and quality information programs, seasonal celebrations, philanthropic and community programs, and so much more! Being a PLUS on the ingredients PLUS team is more than a career; it's a community.Company Overviewingredients PLUS manufactures and distributes high-quality food ingredients in the Northeast United States. Our team of industry experts, our elite company-owned fleet, our investments in technology and operational processes, and our relentless focus on the customer experience are unmatched. Here at IP, it's all about the when for our customers - delivering high-quality ingredients where and when they need them. Owned by ASR Group, the world's largest refiner and marketer of cane sugar, we have the culture and flexibility of a family-owned business with the technology and resources of a global company.Job OverviewWith an emphasis on providing outstanding customer care, you will be responsible for an assigned portfolio of customers and volume targets, managing a strong value proposition in a commodity market. You will work with existing customers and conduct proactive outreach to prospective clients, helping them understand how our products and delivery solutions fit their business needs.

• Delivers our value proposition of all about the WHEN by proactively engaging with customers to deliver outstanding customer care, resolve issues, and support customer needs.
• For current customers and prospects, proactively reach out to promote new and existing products and services, offer special promotions/spot sales opportunities, or provide essential account management services.
• Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
• Partners with the Account Executive to prepare Quarterly Business Reviews and negotiate new contracts.
• Partners with colleagues across sales, customer service, operations, finance, and logistics to support the production, scheduling, and delivery of products to the customer.
• Works with finance to understand credit holds or payment delays and engages customers to resolve outstanding issues.
• Using data and analytics, monitor contract and spot performance, reporting to management on a weekly basis.
• Represents ingredients PLUS at industry tradeshows and events, customer events, and online.

You'd Be a Great Fit If You Are:

• A Customer Advocate: When a customer reaches out, you're ready to engage. You understand the dynamics of their business and are prepared to provide solutions.
• A Team Player: You are adaptable and committed to providing excellent service while supporting your teammates. Across departments and functions, you are driven by a shared goal of the company's and customers' success.
• A Results-Driven Closer: While your focus is on the bottom line, integrity is key. You take pride in ensuring that each client receives the high-quality ingredients they need when they need them.

Required education and experience

• Bachelor's degree in business or equivalent combination of work and education.
• 3+ years of sales experience, delivering year-over-year growth in a dynamic industry.
  • Preferred experience selling in the food ingredients industry or selling commodities.

• Strong ability to influence, mediate, and persuade others.
• Demonstrated negotiation skills, attention to detail, and ability to provide high customer service.
• Excellent communication and presentation skills (verbal and written).
• Strong computer skills, including proficiency in Microsoft Office, Excel, and PowerPoint. (Experience utilizing Salesforce is strongly preferred.)

Position Details:

• This is an on-site position with flexibility.
• The base salary ranges from $65,000 -$110,000, based on experience and qualifications. There is a 15% variable pay component in addition to the base salary.
• This position is part of ingredients PLUS Total Rewards, which includes:
• A robust time off package, including company-paid vacation and sick time, floating personal days, and holidays.
• Volunteer during company hours with 8 Hours of paid Volunteer time per year.
• Assurance with company-paid life insurance and short-term and long-term disability insurance.
• Affordable medical, dental, vision, and ancillary benefits with a $600 wellness voucher.