ACCOUNT REPRESENTATIVE - STATA : Job Details

* Respond to customer inquiries for product information and pricing

* Inform customers of upcoming subscription renewals

* Follow up with customer inquiries to product requests

* Maintain account team relationships by working with other Account Representatives and Account Managers

* Provide feedback from customers to account team

* Promote awareness of renewal opportunities

* Suggest process improvements to provide a better customer experience

* Maintain accurate customer and product information in the customer database

Candidate requirements

* A bachelor's degree or equivalent years of experience

* Excellent verbal and written communication skills

* Strong customer service and account management skills

* The ability to pay close attention to details

* Good judgment and strong decision-making skills

* The ability to work Monday through Friday from 9:00 a.m. to 6:00 p.m., with one rotating day off

Benefits and Perks

In addition to competitive pay and a 32-hour workweek, StataCorp offers all full-time employees top-tier benefits, including the following:

Group insurance (we pay 100% of the cost to cover the employee):

* Three medical plans to choose from

* Dental

* Vision

* Basic life and AD&D

* Short-term and long-term disability

Paid time off, annually

* Two weeks of sick leave

* 56 hours of personal leave

* Two weeks of vacation leave that increases with years worked

* Nine paid holidays

Additional benefits

* Health savings account (we make an employer contribution!)

* Dependent care flexible spending account

* Health expense flexible spending account

* Supplemental life and AD&D insurance

* Paid time off to volunteer in the community for company-supported events

* 401(k) with 100% company matching up to 6% of gross salary

* Employee assistance program (EAP) for work/life matters

* Company-sponsored team-building and social events

* Casual dress code in a fun, family-friendly work environment

StataCorp is an Affirmative Action Employer M/F/Vet/Disab