Accounting and Office Coordinator - VAN HOLLAND LAWN SERVICE : Job Details

Accounting and Office Coordinator

Position Summary:

The Accounting and Office Coordinator is a key member of our team, responsible for managing essential accounting functions, administrative tasks, and customer interactions to ensure the smooth operation of our landscaping business. This role combines bookkeeping, scheduling, and customer service, making it a critical position in supporting the success of our family-owned company.

Key Responsibilities:

Customer Service and Communication:

• Assist walk-in customers with inquiries and service requests.
• Answer phones, follow up on inquiries, and input information into task management systems.
• Send text messages and updates to team members, management, and customers as required.
• Troubleshoot office equipment, including copiers, time clocks, and other essential devices.

Technology and Field Support:

• Enter and maintain customer information in company software.
• Compile and manage snow reports using company software.
• Oversee and assist with new irrigation installations through data entry and communication to irrigation installation team and service technicians.

Scheduling and Workflow Management:

• Route technicians using software to optimize service delivery.
• Utilize software for invoicing customers and upload it to QuickBooks.
• Assist with Invoicing customers.

Backup for Accounting Duties:

• Process payroll checks and handle QuickBooks entries, including 941 tax forms, SIMPLE retirement plans, and DHS reporting.
• Review accounts receivable (AR), access finance charges (FC), and update pricing as needed; send statements via email.
• Enter ACH and portal payments and ensure accurate record-keeping in QuickBooks.
• Assist with accounts payable (AP) tasks such as printing, saving, and organizing invoices; provide copies for team use.

Marketing and Social Media:

• Create and manage social media content, including Canva designs and photos.

Qualifications:

• Proficiency in QuickBooks, and other office/accounting software (3-5 years required).
• Strong organizational and multitasking skills.
• Exceptional customer service and communication abilities.
• Basic troubleshooting skills for office equipment.
• Experience with social media tools (e.g., Canva) is a plus.
• Associate's in accounting or equivalent accounting experience required.

Additional Information:

Salary: Dependent on education and experience; Hourly pay is $21-25/hour

Schedule: Monday – Friday; Hours per week dependent on candidate preference with set schedule; Can be part-time (less than 30 hours/week) or full-time (more than 30 hours/week)

Benefits: Full-time employees are benefit eligible which include:

• Health insurance
• HSA with employer contribution
• Employer paid short term disability, long term disability, and group life insurance
• Simple IRA with employer match
• PTO and paid holidays
• Discretionary profit-based bonus potential annually