Accounts Receivable Analyst - Total Quality Logistics : Job Details

Accounts Receivable Analyst

Total Quality Logistics

Job Location : Milford,OH, USA

Posted on : 2024-11-25T20:43:41Z

Job Description :

About the role:

As an Accounts Receivable Analyst for TQL, you will be responsible for researching and analyzing customer accounts to understand and resolve Accounts Receivable (AR) issues. You will work as a partner with our customers and sales teams to identify root cause for chronic and singular payment issues. You will provide appropriate steps to resolve billing disputes and maintain a high level of communication with all parties throughout the collections process.

What's in it for you:

* $40,000 - $45,000 base salary + and benefits package

* Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match

* Advancement opportunities within a robust Accounting and Finance team

* Up to $5,000/year in tuition reimbursement

* We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)

What you'll be doing:

* Manage and report on a portfolio of customer accounts

* Understand TQL's billing process and provide guidance to customers and sales representatives to help avoid payment issues

* Conduct detailed account research to resolve billing disputes, while documenting and communicating reasons for payment discrepancies

* Maintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for information

* Keeping detailed notes, creating reminders, and annotating follow-up within the financial resolution software

* Deliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategies

* Escalating accounts to your supervisor/manager when appropriate

What you need:

* 1-3 years' experience in billing, accounting and/or finance with bachelor's degree preferred

* Strong independent decision-making skills with the ability and confidence to effectively communicate your decisions to management

* Exceptional communication, collaboration, and interpersonal skills

* Critical thinking and problem-solving skills with a focus on customer service

* Conflict resolution experience, the ability to work with valued customers while maintaining a professional demeanor

Where you'll be: 1701 Edison Dr., Milford, OH 45150

Apply Now!

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