Description
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
We are excited to announce an opening for an Accounts Receivable and Collections Clerk to join our team! As an Accounts Receivable and Collections Clerk, you will be responsible for ensuring the timely collection of accounts receivable from clients. You will use your strong customer service and communication skills to negotiate payment arrangements with customers, while working with internal departments to ensure the smooth and efficient operation of the collections process. If you are a motivated self-starter with excellent problem-solving abilities, this is the perfect opportunity for you to join a dynamic and fast-paced team.
Requirements
Job Responsibilities
Collect delinquent payments from customersInvestigate customer payment histories and payment methodsRespond to customer inquiries and resolve any payment disputesRecord customer payment information into the systemMonitor customer accounts and follow up on overdue paymentsContact customers to remind them of their payment due datesGenerate reminder letters and/or phone calls to customers with overdue paymentsUpdate collections database with customer informationPrepare periodic reports on customer accountsAnalyze customer accounts to identify trends and areas of improvementProvide feedback to management on accounts receivable statusRemain up-to-date with industry trends and regulations regarding collectionsAssist other departments with customer account inquiries and reportingJob Requirements
Bachelor's degree in a related field such as Business, Accounting, or FinanceAt least 2 years of experience in a collections roleKnowledge of collection laws and regulationsAbility to communicate effectively with customers to negotiate payment arrangementsProficiency in Microsoft Office SuiteExcellent organizational and problem-solving skillsExperience using collection management softwareAbility to handle stress and remain professionalStrong data entry and typing skillsAbility to work independentlySelf-motivated and detail-orientedExcellent customer service skills#J-18808-Ljbffr