Accounts Receivable Manager - Boston Properties : Job Details

Primary Purpose of Position:

Manage, direct, and oversee the Accounts Receivable (“A/R”) function including Billing, Cash Receipts and Collections. Effectively use interpersonal skills to hire, develop, motivate, and lead staff on a daily basis.

Essential Functions:

• Audit and ensure that all processes and procedures are followed in a timely manner and all deadlines are met.
• Interact with other department managers, through open communication to effectively resolve property and client matters.
• Analyze and review the company aging with the A/R staff on a monthly basis to ensure that the aging is accurate; provide direction to staff on areas requiring follow up.
• Maintain and manage the banking relationship as it relates to the A/R function.
• Provide high quality customer service to external clients and BXP employees.
• Actively monitor and communicate with Internal Audit to ensure that all control documentation is kept up to date to allow for accurate 404 Compliance testing.
• Work with the A/R Asst. Managers to continuously update the documentation in the A/R Manual.
• Oversee our client's compliance with the payment terms as determined by their lease.
• Assist with the reconciliation of client accounts to resolve account balance disputes as needed.
• Interact with the Legal departments & Regional Controllers in the event of a clients defaulting on a lease.
• Report trends and collection progress to senior management on a monthly basis.
• Oversee monthly Regional Collection Meetings with the Regional Managers, Regional Controllers, Legal, Property Management, and Leasing.
• Oversee and recommend standards and reporting for Accounts Receivable and Collections that should be used across all regions.
• Manage and motivate direct reports including job performance factors such as quality, efficiency, and teamwork to foster cooperation and improvement.
• Proactively identify opportunities for change which support business objectives and improve the client experience including work automation opportunities.
• Initiate or collaborate to drive process improvements for efficiency, quality, and compliance.
• Manage the monthly bank statement reconciliation process.
• Manage all aspects of our tenant portal – VersaPay.
• Serve as backup for the Cash Manager. Process and approve wire and ACH transfers.
• Perform special projects as needed, and perform other duties as assigned.

Requirements and Qualifications:

• An associate's degree and/or minimum of 7+ years experience in A/R, Billing, or Credit required.
• Bachelor's degree in accounting or related field preferred.
• 3+ years of management experience required.
• Knowledge of JD Edwards accounting software desirable.
• Ability to work in a fast-paced environment.
• Detail oriented and proven problem-solving skills.
• Results oriented and desire to support new products and technologies.
• Possess a positive attitude toward working with others.
• Ability to multi-task.
• Ability to work independently and as a member of a team.
• Strong customer service orientation.
• Proficiency in Microsoft Word and Excel.

Physical Requirements:

• Involves work of a general office nature usually performed sitting, such as answering the phone and operating a computer.
• Involves work of a general office nature usually performed standing, such as operating a photocopier and a fax machine.
• Involves movement between departments to facilitate workflow.

Internal and External Contacts:

Regularly interfaces internally with Cash Management, Lease Administration, Regional Controllers, Accounting Managers, Property Accountants, Accounts Payable, Legal and Property Management, and externally with clients.

Reporting Structure:

Reports directly to the Vice President, Finance and Planning who provides supervision and guidance, and monitors work on a regular basis to include performance reviews.

BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.