Accounts Receivable Representative - Satellite Shelters : Job Details

Position Summary: To provide excellent customer service to both our internal and external customers by identifying and resolving issues and any customer concern in a timely manner to ensure that Satellite Shelters receives payment for our product and services Essential Functions:

• Prepare rental invoices for delivery via US Mail or email according to the account holder's request.
• Complete lien waivers on a requested basis.
• Provide invoicing support for assigned branches
• Review and post non-recurring & new orders
• Research customer disputes regarding invoice amounts
• Enter customer invoices into their web portals
• Work with branches regarding customer PO's
• Contact necessary people to have PO's amended
• Process credit card payments on a recurring and one-time basis as requested by the account holder.
• Investigate payment shortages received.
• Contact past due accounts to find payment resolution.
• Request credits when necessary
• Request refunds
• Assist accounting personnel with resolving taxing errors
• Investigate returned mail to determine the correct address to send invoices.
• Field correspondence from account holders and assist with resolution of concern
• Perform other duties as assigned.

Supervisory Responsibilities: No formal supervisory role. Education and Experience Requirements:

• The position requires a High School Diploma or equivalent and 2+ years' experience in accounts receivable and/or finance.

Required Skills:

• Proficiency in MS Office Suite
• Experience with Credit and Collections
• Ethical Conduct
• Personal Effectiveness/Credibility
• Strong written and verbal communication
• Excellent problem solving and organizational skills
• Demonstrated ability to work with a team.

Physical/Mental Demands: This position is largely a sedentary role, requiring us of typical office equipment such as computers, printers, copiers, and scanners. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.