Accounts Receivable Representative - of Best : Job Details

Accounts Receivable RepresentativeFiserv, Inc.3975 NW 120th Ave, Coral Springs, FL 33065, USAStart Date: 11/20/2023UnpaidFull-TimeJob details

Job type: Full-time

Job Title: Accounts Receivable Representative

What does a great Accounts Receivable Representative do?

• Collect via telephone in a call center environment manually or utilizing an automatic telephone dialing system, to contact merchants in regards to their outstanding accounts.
• The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed personal and/or departmental objectives.
• Establishes rapport with merchant in order to overcome objections and negotiate payment of the debt.
• Documents all discussions and actions in a tracking system or database. Confirms payment arrangements and finalizes call.
• May work on special projects as assigned.

Basic Qualifications for Consideration:

• High School Diploma or equivalent. Minimum of one year customer service experience, preferably in a collection or call center or sales environment.
• Strong verbal communication skills must be demonstrated along with a professional telephone manner in order to communicate effectively with business owners.
• Knowledge of applicable regulations preferred.
• Experience with computer systems and accessing information to provide data to clients.
• Must have an excellent work history with a strong record of job stability.

Preferred Skills, Experience, and Education: Previous work experience in industries ranging from payment processor collections, bank collections, credit card collections, mortgage collections, medical collections, commercial collections, etc.

Who We Are: The Merchant AR Collections department collects on commercial accounts for debt owed to Fiserv and its affiliates. Our agents make outbound collection calls via a manual or dialing process. We collect within boundaries of all applicable collection laws. Performance goals as outlined at the beginning of the measurement period must be maintained.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.

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