Summary Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® of Augusta's procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues. Primary Roles and Responsibilities1Bookkeeping
- a. Maintain accurate records in QuickBooks®
- b. Create financial reports and perform analysis
- c. Monitor and maintain inventory, fixed assets, and business resume d. Maintain tax, insurance, and compliance requirements
- e. Maintain vendors, resources, and subcontractors
2Cash Management
- a. Complete accounts payable activities
- b. Complete accounts receivable activities
- c. Maintain petty cash fund
- d. Prepare and maintain cash management reports
Necessary Experience and Skill Set • A minimum two years of business experience • Working knowledge of current business software technologies • Superb customer service, administrative, and verbal and written communication skills • 3+ year(s) of experience with QuickBooks Pro® (most recent versions) • MUST HAVE 2+ years of experience with collection activities • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times • Polite, confident, and excellent customer service skills, including listening and questioning skills • Excellent organizational skills and strong attention to detail • Very self-motivated and goal-oriented • Ability to multi-task • Capability to work in a fast-paced, team-oriented office environment • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) • Ability to learn new software, including Xactimate® and proprietary software • Experience in the commercial cleaning and restoration or insurance industry is desired • Ability to successfully complete a background check subject to applicable law Formal Education/Training • High school diploma/GED • Associate degree in accounting preferred or strong professional background of 2-3 years bookkeeping experience Physical and Work Environment Requirements This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Normal Working Hours, Additional Working Hours and Travel Requirements This is a full-time position working 8:00 a.m.-5:00 p.m., Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs. Compensation: $40,000.00 - $55,000.00 per year Picture yourself here fulfilling your potential At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
