ACCOUNTS RECEIVABLE SPECIALIST - Bytedance : Job Details

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About

We are looking for a dedicated Accounts Receivable Specialist to help support the OTC process of our business. The Accounts Receivable Specialist will be the point of contact for customer's and internal stakeholder's inquiries about contract approval, billing process, payment status and many other Finance questions. The daily routine involves contract review on financial terms, billing and reconciliation, debt collection and other AR related tasks. As part of a team in our rapidly growing business, this individual will play a key role in understanding the needs of our clients and will help shape efficient and trusted relationships with our business partners.

Responsibilities:

* Review and approve sales contracts on behalf of Finance independently, especially the financial terms, and assess and mitigate the related financial risk.

* Partner with corporate engineering teams to optimize financial systems and establish AR/Revenue processes for new products/new business scenarios.

* Work collaboratively with sales operations, legal and sales to drive best practices in OTC (order to cash) procedures and align on policies and ensure compliance.

* Perform monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related issues.

* Interact with customers and cross-functional teams regarding invoices, statements and credits to resolve outstanding issues.

* Perform collection, bad debt accrual and write off reviews and work with collection agency/legal department for lawsuits or external collection efforts.

* Regular AR reporting to highlight risks and serve business needs.

* Respond quickly to any urgent and special cases.

* Maintain and update customer files to ensure data accuracy and improve billing efficiency.

* Investigate and apply cash receipts.

* Provide sales team support through the help desk ticket system.