Accounts Receivable Specialist - Chesapeake College : Job Details

The primary responsibility of this position is to assist students and the general public with all requests at the counter. This includes maintaining student accounts; such as receiving payments, making account adjustments, processing deferred payment plans. Primary processor for all Workforce Investment Board student AR account adjustments, and also back up to Accounting Specialist for ADP Grant Stipend process.

* Process all cash receipt payments received by the College

* Assist all students with varied payment types and requests for information

* Responsible for ACI Worldwide (ACI) payment processing platform to include all payments for credit cards/payment plans. This includes communication with ACI for any issues through resolution, main contact for all things ACI, semester payment plan schedule submittal, communicate with Marketing to publish payment plans, timely processing of all non-sufficient fund/credit card chargebacks to students accounts and to notify student of defaults, main student contact for any system related issues related to ACI processing

* Reconcile monthly ACI payment plan invoices and record Journal Entries to record enrollment fees

* Reconcile cash on a daily basis.

* Maintaining accounts receivables scholarship, Private Outside Scholarship (POSCH), financial aid, and student loan files.

* Review all student accounts both credit and continuing education for balances, account adjustments, and any miscellaneous transactions.

* Work with Student Accounts Manager to reconcile all scholarship funds and assist with billings and processing of payments.

* Prepare and maintain a bookstore spreadsheet for students to purchase books and supplies for open Financial Aid periods.

* Assist with processing all bookstore charges and reviewing all accounts for Financial Aid refunds.

* Review and process all student drop forms for continuing education and credit, initiating refund process as necessary and transferring any additional balances that are needed.

* Review the de-registration process report for all student accounts and notify Registrar when complete.

* Review petty cash slips before disbursement of funds.

* Process Student Sponsor Billing, LEADS, UPWARD Bound, and Maryland Blueprint - perc student accounts, verify all student information (i.e., term amount and account number), process Sponsor Billing file, and send copy to Sponsor via mail or email save all sponsorship billing electronically in the proper file.

* Run Refund Voucher Registers/Refund Voucher Creations for weekly transmittals (i.e., Drops, FA, Overpayments, CRSSA, ARIII). Process Drop Forms for refunds or balances owed Process Scholarship check and POSCH and copy Financial Aid Prepare and Distribute Petty Cash and meal money for outside departments

* Process NSF/CHECK/CHARGEBACK transactions, including miscellaneous charge invoice credits and notification to students.

* Process, count and distribute any meal money/trip money for various areas that request Petty Cash on an as needed basis

* Review and process all Workforce Investment Board student authorizations, perc student account and update bookstore spreadsheet, forward for fund approval and manually process each WIB student scholarships

* Reconcile all credit card payments, payment plan payments and returns. Reconcile daily receipts with Cash Receipts Session Reconciliation reports and review all transactions, ensure all posted and reconcile any outstanding unresolved items on a daily basis

* Assist in gathering documents and information for year-end audit.

* Assist Business Office as needed.

* Work on special projects as assigned by the Business Office Manager or the Director of Fiscal Services.

* High school diploma or G.E.D.

* At least three (3) years hands-on, direct accounts receivable experience.

* At least two (2) years customer service experience in busy office setting.

* Good oral and written communication skills. Detail oriented.

* Able to handle difficult situations. Able to prioritize and handle multiple tasks.

* Experience with Microsoft programs including Excel and Word.

* Most of the job is sedentary, however, occasional periods of light work may be required;

* Lifting up to approximately 35 lbs. occasionally.

* The worker may be exposed to primarily to inside office conditions.

* Visual acuity appropriate for an administrative position,

* Hearing,

* Grasping,

* Pushing, pulling, lifting, reaching - occasionally,

* Climbing stairs - occasionally,

* Walking, frequently,

* Occasional travel may be required.