Accounts Receivable Specialist - IFG Companies : Job Details

Draft

POSITION TITLE: Accounts Receivable Specialist

DEPARTMENT: Finance

REPORTS TO: Accounts Receivable Manager

EEO/FLSA CATEGORY: Administrative Support Workers, Non-Exempt

DIRECT REPORTS: None

PREFERRED LOCATION: Chapel Hill (NC) or Chicago (IL)

POSITION SUMMARY

The Accounts Receivable Specialist ( AR Specialist ) contributes to the financial health of IFG Companies by effectively managing the collection of payments due and fostering strong customer relationships. This position includes monitoring accounts receivable reports and proactively following up on overdue accounts to ensure timely collection. Because this role serves as an important point of contact with customers (e.g., agents and brokers) for billing matters, the AR Specialist must have strong communication skills, maintain a professional and courteous manner, and be able to address inquiries and resolve discrepancies effectively.

In addition to daily collection responsibilities, the AR Specialist assists with month-end closing processes that include accounts receivable reconciliations and related financial reporting needs. Attention to detail and strong analytical abilities are required in this role to ensure accurate reporting of balances due and timely collection.

POSITION RESPONSIBILITIES INCLUDING

The primary responsibilities of the AR Specialist include the following:

* Managing assigned agent and broker account balances under the guidance of the Accounts Receivable Manager.

* Reviewing accounts receivable aging reports regularly to identify and follow up on overdue accounts.

* Proactively contacting agents and brokers about overdue invoices, negotiating payment arrangements and resolving disputes to maintain cash flow.

* Accurately processing incoming payments for insureds' accounts by analyzing and applying cash deposits after matching checks and wire transfers to outstanding invoices.

* Conducting regular reconciliations of customer accounts and collaborating with agents and brokers to resolve discrepancies.

* Providing excellent service to agents and brokers in resolving billing matters.

* Supporting the monthly closing process by ensuring all necessary reconciliation tasks are completed in a timely manner.

* Identifying and helping implement enhancements to accounts receivable processes to improve efficiency and accuracy.

* Maintaining accurate records of transactions and communications, while ensuring compliance with relevant regulations and IFG Companies' policies.

* Other duties as required.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

* Basic knowledge of accounting principles and practices relating to accounts receivable.

* Intermediate-level capabilities in Microsoft Excel (e.g., Vlookups, Pivot Tables, formulas, ability to solve problems quickly using available Excel functionality).

* Proficiency with Microsoft Outlook, PowerPoint and Word.

* Meticulous attention to detail and a focus on accuracy.

* Strong self-motivation and the ability to work independently.

* Problem-solving and analytical skills.

* A collaborative approach to teamwork.

* Strong interpersonal and communication skills.

* Excellent time-management and organizational skills, with the ability to prioritize assignments.

* The ability to work well under pressure and meet deadlines.

EDUCATION/EXPERIENCE/CERTIFICATIONS

* College degree from an accredited college/university preferred and/or 5+ years working in accounts receivable or accounts payable departments.

* Experience in an accounts receivable function is preferred.

* Previous experience in the Property & Casualty insurance industry is a plus.

PHYSICAL DEMANDS

* Physical demands are considered to be that of a climate-controlled office environment, with minimal physical exertion.

* Position is hybrid and requires the ability and the willingness to work in an IFG Companies' office at least three (3) days per week.

* Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.

BENEFITS

* IFG Companies offers competitive compensation and benefits, including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, paid parental leave, vacation and other paid time off.

IFG Companies is an equal opportunity employer committed to a diverse workforce.