Accounts Receivable Specialist - Single Digits : Job Details

Job Type Full-timeDescriptionJob Purpose/ Summary: Creates accurate customer invoices in accordance with contractual requirements and records receipt of payment, for multiple entities in multiple currencies. Works closely with internal departments to ensure timely and accurate invoicing and communicates daily with customers to resolve inquiries on their account.Job Duties/ Responsibilities:

• Generate invoices for recurring, deposit, and final tasks.
• Confirm customer receipt of invoices and identify estimated payment date.
• Record checks, credit cards, and electronically transferred funds received to correct customer accounts.
• Train customers on how to process payments through on-line portal and ensure all new customer's portals are active and validated.
• Maintain and respond to daily customer inquiries.
• Communicate (both written and verbal) with customers to manage internal and external accounts.
• Maintain and validate customer overpayment and credit request accounts to ensure timely processing. Review monthly to ensure application towards new invoices.
• Resolve customer concerns regarding invoice discrepancies and disputes in a timely manner. Maintain efficient collections to ensure timely payments including performance of collection calls. Work closely with internal departments and customers on collection efforts.
• Maintain integrity of accounts receivable collections pertaining to all entities and coordinate with internal departments including Operations, Sales, and Senior Management when necessary to resolve and accelerate the collection process.
• Serve as a day-to-day contact for staff, management, and other departments.
• All other assigned duties and responsibilities not otherwise listed above.

RequirementsJob Requirements and QualificationsEducation:

• Bachelor's degree in accounting or equivalent combination of formal education and work experience.

Experience:

• Minimum 6 months of experience in a similar position.
• Experience with international transactions and foreign currency accounts receivable preferred.

Licenses, Certifications, and Screenings:

• Upon hire, must pass background screen to include employment history, college education, and license/certification verifications, and criminal check.

Knowledge:

• Demonstrated Microsoft Excel experience including Excel, Outlook, Teams, and Word.
• Experience in Sage Intacct preferred.

Personal Attributes:

• Excellent communication skills, both written and verbal.
• Strong problem solving and analytical skills required.
• Ability to work both independently and in a team environment.
• Ability to create and implement effective processes and procedures.
• Meticulous attention to detail and follow-up.
• Highly organized self-starter who handles challenges, volumes of work, tight deadlines, and pressure well.

Work Environment:

• On-site office environment.
• Sedentary work that primarily involves sitting/standing, but occasionally requires climbing, balancing, stooping, kneeling, crouching, and crawling.
• Frequent use of computer/keyboard/mouse required.
• Must be able to lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.