Technology Lead - US - Diamondpick : Job Details

We are looking for a skilled Technical Support Analyst to join our IT team. The ideal candidate will be experienced in managing and troubleshooting tech support systems in Telecom domain, with a strong understanding of Complex SQL, AWS experience (S3, Glue, Lambda), Dynatrace, LogZ. You will be responsible for the ticket analysis and resolution, ensuring optimal performance, security, and availability. Required Qualifications -

• Bachelor's degree or foreign equivalent required
• Any relevant certification will be an added advantage.
• Implementation / Working Knowledge of Complex SQL, AWS experience (S3, Glue, Lambda), Dynatrace, LogZ.
• At least 4+ years of experience with Information Technology.
• Location for this position is Denver, CO. Candidate must be located within commuting distance or be willing to relocate to the area.
• All applicants authorized to work in the United States are encouraged to apply.

Preferred Qualifications-

• Relevant experience in Complex SQL, AWS experience (S3, Glue, Lambda).
• Hands-on knowledge with LogZ, Dynatrace, Snowflake database, cloudwatch, ServiceNow, AWS EC2
• Good to have domain knowledge of telecom, wireless domain
• Knowledge of MSSQL, MySQL, and database administration is a plus.
• Non technical requirements: Production support mindset, flexible to work in shifts and over the weekends, work from office is must.