Admin Assistant - Two Ladders : Job Details

The Admin Assistant plays a vital role in ensuring the smooth operation of an office environment. This position focuses on providing exceptional customer service and support through effective communication and scheduling skills. The ideal candidate will possess a professional demeanor and stronginterpersonal skills to manage telephone inquiries and assist in administrative tasks. Candidates should be organized, detail-oriented, and adept at prioritizing multiple tasks. The Admin Assistant will work closely with team members and management to facilitate efficient office workflows. This full-time position is ideal for individuals seeking to leverage their communication skills in a dynamic and collaborative setting, while also contributing to the overall success of the organization.

Key Responsibilities:

• Customer Interaction:

• Respond to telephone inquiries in a timely and professional manner.
• Manage customer service requests and ensure issues are resolved effectively.
• Maintains confidentiality of patient information.
• Reschedule patient appointments as needed using EMR and Scheduling System.
• Provide excellent customer service
• Provide patient appointments both on the telephone and also with direct patient interaction in the office.
• Other duties may be assigned.

Starting wage - Up to $20/hr

Experience/Qualifications

Education:

• High School Diploma or equivalent.

Experience:

• Previous experience in an administrative role is preferred.

Skills:

• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and multitasking abilities.
• EMR/EHR knowledge preferred.
• Ability to multi-task in bust medical practice.

Professional Attributes:

• High level of professionalism and ability to maintain confidentiality.
• Positive attitude and a strong work ethic.