Administrative Assistant- Ciro's Sewer Cleaning - FloHawks Plumbing Septic : Job Details

Company: Ciro's Sewer Cleaning, a division of Liquid Environmental Solutions

Location: Eastlake, OH

Position: Administrative Assistant

Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Job Overview:

Ciro's Sewer Cleaning, a leading name in the Liquid Environmental Solutions industry, is seeking a dedicated and organized Administrative Assistant to join our team. The ideal candidate will possess excellent multitasking abilities, attention to detail, and strong communication skills. This role is essential in ensuring smooth daily operations, supporting office and field teams, and providing exceptional customer service.

Key Responsibilities:

* Answer Incoming Calls and Emails: Serve as the first point of contact for clients and customers, addressing inquiries promptly and professionally.

* Invoicing: Prepare, process, and manage invoices, ensuring accuracy and timely submission.

* Research and Information Gathering: Collect and analyze data to support business decisions and operations.

* Report Data: Compile and present reports related to operational activities.

* Prepare Daily Paperwork and Routes: Organize and distribute daily work schedules and documentation for field technicians.

* Review Tech Notes: Assess and summarize technician notes to ensure accurate record-keeping and billing.

* Write Invoice Summaries: Create concise summaries for client invoicing, ensuring all details are clear and comprehensive.

* Dispatching: Coordinate and dispatch field technicians for service calls, ensuring efficient use of resources.

Skills and Qualifications:

* Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

* Organization: Strong organizational skills to efficiently manage paperwork, schedules, and data.

* Problem-solving: Aptitude for identifying issues and implementing effective solutions.

* Attention to Detail: High level of accuracy in all aspects of work.

* Team Player: Collaborative attitude, working well with others to achieve common goals.

* Excellent Communication and Listening Skills: Clear, professional communication with both internal teams and external clients.

* Cool Under Pressure: Maintain composure and effectiveness in stressful situations.

Technical Skills:

* Computer Knowledge: Proficiency in scanning, printing, typing, and other basic computer functions.

* Program Knowledge: Knowledge of Service Titan is a plus but not necessary. Familiarity with Outlook, Microsoft Word, and Excel is important.

Experience:

* Prior experience in administrative roles, with a focus on invoicing, scheduling, and report generation.

Why Join Ciro's Sewer Cleaning?

At Ciro's Sewer Cleaning, you'll be part of a dynamic team that provides top-tier environmental solutions. This role offers the opportunity to grow within a supportive environment, where your contributions will directly impact the success of the business.

Ciro's Sewer Cleaning is an Equal Opportunity Employer.