Administrative Assistant (Clinic) - Rescue Mission of Roanoke : Job Details

Who We Are: Since 1948, The Rescue Mission of Roanoke has been on the mission of Helping Hurting People in Jesus Name. The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need. We are a faith based, equal opportunity non-profit employer.Are you seeking an opportunity to spread love, compassion, and smiles as you provide administrative support? At the G. W. Fralin Free Clinic, a ministry of the Rescue Mission of Roanoke, operates under a volunteer Medical Director and numerous other volunteer healthcare providers. The clinic team provides the care and services an individual needs to improve their quality of life with a focus on a holistic approach.The Clinic Administrative Assistant serves to prepare and maintain medical records and perform clerical and receptionist duties. Aids in other daily tasks when needed, includes assisting with medical, mental, optometry and dental clinics daily operations. Collaborates with the clinic team, as well as other departments throughout the Rescue Mission, and reports to the Clinic Manager.Reports to: Clinic ManagerClinic Hours: 8:00 am 5:00pm, Monday Friday; weekends as neededOur Team Members should exhibit the following:

• Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love
• Individuals must be willing to adhere to The Rescue Mission of Roanokes Statement of Faith.
• Demonstrates a genuine interest in the safety and well-being of our guests and team members.
• Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
• Strong work ethic and commitment to work as scheduled
• Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
• Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
• Ambitious to exceed expectations.

Job Specific Qualifications:

• Experience in the healthcare industry; graduate of medical program medical assistant, medical technology, etc.
• Willingness to obtain Pharmacy Technician certification (PTCB) from an accredited program within the first year of hire.
• Working knowledge of Microsoft Office and EMR
• Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations.
• Ability to relate to health care professionals and agencies on behalf of the clinic
• Bilingual preferred (specifically Spanish speaking)

Career Summary: The Administrative Assistant will serve as a first point of contact for the public as they enter the clinic. Responsible for file management, appointment scheduling/follow-up , program documentation. Monitors waiting room, answers phone, register patients, evaluation of needs for services. Patient assistance to include triage/evaluation of needs for service(s), make referrals, maintain medical records and demographics. Develop/maintain community partnerships with local agencies. Assist clinic team and volunteers to include facilitation of the urine drug screen process. All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested. Physical demands essential to performing the job duties of this position (not all-inclusive list).

• Potential for exposure to bloodborne pathogens, infectious diseases
• Prolonged periods of sitting and/or standing
• Activity may include occasional stooping, twisting, turning, pushing, pulling
• Prolonged computer use; computer screen exposure
• Lift up to 50 pounds; not repetitive
• Temperatures may vary depending on activity/events; indoor/outdoor exposure
• Noise levels may vary depending on activity/event and/or location
• Consistently - Communicating with others to exchange information
• Frequent - Moving around to accomplish a task

The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.We look forward to reviewing your qualifications!