Administrative Assistant - Hybrid Schedule - Duke University : Job Details

We are seeking an Administrative Assistant in support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced. JOB DUTIES AND RESPONSIBILITIES Patient Scheduling: Obtain complete information on incoming calls from patients and physicians Route call or message to appropriate area appointment center, clinic, provider in a timely fashion. Retrieve voice mails the same day, record all information and date and time of the message and route accordingly Enter phone messages as an Inbasket Message in Maestro. Care for Triage/ MD/ APP Collaborate with clinical, administrative, and support staff to ensure the delivery of quality care to the patients of the Brain and Spine Mets Center. Operations: Take initiative and ownership of the operations of the Center. Create procedures to ensure smooth and consistent opera...Administrative Assistant, Administrative, Operations, Assistant, Monitoring, Department Leader, Healthcare