ADMINISTRATIVE ASSISTANT I - 64026898 - STATE OF FLORIDA : Job Details

This position is responsible for answering, routing, escalating incoming calls, and generating and assigning help desk tickets. Providing Tier 1 IT support functions, including set up of new users, email assistance, unlocking users, and general desktop support. Processes NA - Rs and performs user account provisioning. Audits Active Directory and user accounts. Performs stale account audits. Communicates with supervisors regarding staff access and logins. Communicates with HR and the Office of Information Technology to grant, remove, and modify user accounts. Assists with web manager duties and work within the state approved content management system. Assists with documentation, planning and organizing meetings, preparing reports, filing and organizing documents, recording and typing meeting minutes, clerical duties, distributing documents. This is a specialized data processing position supporting 11 County Health Departments. This position is intended to assist the IT Director in suppo...Administrative Assistant, Customer Service, Administrative, Health, IT, Assistant, Technology