Administrative Assistant - Dartmouth College : Job Details

Position Details

Position Information

Posting date 11/15/2024 Closing date Open Until Filled Yes Position Number 1128640 Position Title Administrative Assistant Department this Position Reports to Counseling Center Hiring Range Minimum $17.00 Hiring Range Maximum $19.00 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Non-Exempt Employment Category Regular Full Time Scheduled Months per Year 10 Scheduled Hours per Week 40 Schedule

* This a 40-hour per week (M-F), 10-month position (off July and August)

* This position is in-person. Ideal hours: 7:30 a.m. - 4:30 p.m. with a 1-hour lunch

Location of Position

Hanover, NH 03755

5-7 Rope Ferry Road

Remote Work Eligibility? Onsite only Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose

The purpose of this position is to provide a variety of administrative support services to mental health clinicians, to increase office efficiency, maintain quality client care, and expedite and coordinate the delivery of clinical services in collaboration with the office administrative team. The primary purpose of this position is answering phones and schedule coordination. Additionally, a key component is handling confidential and sensitive information, exercising discretion concerning its disposition, and communicating protected health information to staff clinicians. Due to the diverse needs of the student/client population, this position requires professionalism and a high degree of sensitivity.

Description Required Qualifications - Education and Yrs Exp Associates or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities

Experience working effectively within a complex organization.

Experience working with and appropriately administering sensitive information and records.

Experience with general office equipment and functions, including multi-line phone system and appointment software.

Ability to manage a range of administrative responsibilities.

Commitment to diversity and to serving the needs of a diverse community.

Strong organizational and task prioritization skills.

Strong written and verbal communication skills.

Sensitivity & commitment to the needs of students experiencing mental health concerns.

Ability to maintain and manage confidential information and situations.

Ability to demonstrate initiative and independent judgement and work effectively without continuous supervision or oversight.

Demonstrates respect, professionalism, and consideration when dealing with students and staff.

Ability to recognize callers in distress and refer to appropriate supports.

Ability to work effectively in a busy student environment and while maintaining focus on the positive impact that counseling services have on the lives of students.

Ability to understand and relate well to students and others of diverse backgrounds.

Preferred Qualifications

Experience working in a medical or counseling office setting.

Experience using EMR to schedule appointments.

Experience working with HIPAA-protected information.

Department Contact for Recruitment Inquiries Diana Kiefer Department Contact Phone Number 603-###-#### Department Contact for Cover Letter and Title Andrea Greenwood, Project Manager Department Contact's Phone Number Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Additional Instructions Quick Link

Key Accountabilities

Description

Handles a variety of calls, e-mails, and walk-ins, schedules appointments, and resolves scheduling conflicts. Notifies clients of changes/cancellations and prioritizes urgency of appointments for rescheduling. Assures crisis situations are appropriately forwarded to the counselor on-call or designee.

Percentage Of Time 80 Description

Provides administrative support to the Counseling Center office.

Percentage Of Time 20

* -- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. -- Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* * How did you learn about this employment opportunity?

* Current Dartmouth employee (Please specify full name below)

* Word of mouth

* Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)

* [email protected] email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)

* Recruiter (Please specify full name or event below)

* abilityJOBS

* Chronicle of Higher Education

* Glassdoor

* Handshake

* HigherEdJobs

* Indeed

* Inside Higher Ed

* LinkedIn's Job Board

* RecruitMilitary

* Dartmouth's Job Board (searchjobs.dartmouth.edu)

* Other (Please specify below)

* If you would like to add more information to your answer, please specify here:

(Open Ended Question)

Documents Needed to Apply

Required Documents

* Resume

* Curriculum Vitae

Optional Documents

* Cover Letter