Administrative Assistant - Freed-Hardeman University : Job Details

Description

Position Overview:

The Departmental Secretary provides comprehensive administrative support to faculty within the Critical and Creative Works department and the Honors College. This position ensures smooth departmental operations, supports academic initiatives, and assists with the execution of policies and procedures.

Key Responsibilities:

* Provide day-to-day administrative support to department faculty, including managing correspondence, scheduling, and maintaining records.

* Assist in implementing academic policies and procedures as directed by the Chair of the Critical and Creative Works Department.

* Coordinate meetings, appointments, and travel arrangements for department faculty and the Dean of the Honors College.

* Support the preparation of academic materials such as syllabi, reports, and presentations.

* Assist in organizing department events, student activities, and Honors College functions.

* Serve as a liaison between the department, Honors College, and other university offices, ensuring clear communication and efficient workflow.

* Maintain and organize department files, documents, and archives, ensuring confidentiality where necessary.

* Assist with budget tracking, purchasing supplies, and processing financial requests.

* Provide clerical support to the Honors College, including data entry, updating student records, and preparing materials for faculty and student use.

* Handle other duties as assigned by the department Chair or Dean of the Honors College.

Required Skills and Qualifications:

* Excellent organizational and multitasking abilities.

* Strong written and verbal communication skills.

* Proficiency with office software (Microsoft Office Suite, Google Workspace, etc.).

* Ability to work collaboratively in a team environment.

* Detail-oriented with the ability to maintain confidentiality.

Requirements

Competencies

* To perform the job successfully, an individual should demonstrate the following competencies :

* Customer Service - Manages difficult customer situations; Responds promptly to customer needs;

* Responds to requests for service and assistance; Meets commitments.

* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar;

* Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

* Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

* Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.;

* Completes tasks on time or notifies appropriate person with an alternate plan.

Education and/or Experience

* High school diploma with at least two year related experience and/or training: bachelor's degree preferred.

Computer Skills

* To perform this job successfully, an individual should have a basic knowledge of Excel and be able to utilize google-based services such as Calendar, Forms, and Drive.

Physical Demands

* While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk.

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Freed-Hardeman University is an academic community, associated with churches of Christ, which is dedicated to providing excellent undergraduate, graduate, and professional programs. The mission of Freed-Hardeman University is to help students develop their God-given talents for His glory by empowering them with an education that integrates Christian faith, scholarship, and service.

Pursuant to this mission and Section 703(e)(2) of Title VII of the Civil Rights Act, Freed-Hardeman University exercises a preference for applicants active within the churches of Christ. Freed-Hardeman University complies with all applicable federal and state non-discrimination laws and does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, or prior military service in the administration of its employment practices.