SummaryPerforms the data input and output functions to provide timely and accurate financial reports, payroll, and billing. Works under general supervision following clearly defined procedures and policies.Essential Duties and Responsibilities
- Processes all material pricing and codes receivers for data entry.
- Accurately enters and balances employees' payroll for assigned business unit.
- Processes and mails approved customer invoices within posted schedule.
- Maintains all agreement, project, and customer information.
- Properly administers all start up functions of new maintenance agreements.
- Enters new customers and maintenance agreements, equipment, tasking, and revisions to existing agreements.
- Enters and closes projects and processes contract renewals, cancellations, and inactivation. Prepare, maintain, and distribute special logs as requested.
- Builds rapport and productive working relationships with customers, vendors, and others.
- Builds a positive working relationship with field and office personnel to resolve problems and employ opportunities.
- Maintains complete confidentiality of information pertaining to the operating unit and total company and any other proprietary information.
- Provides support for any special projects as assigned by your manager.
- Performs other duties may be assigned.
- Visual acuity to read and interpret documents, emails, and computer screens.
Experience/Education:
- Associate's degree from a two-year college or 3-5 years of related experience.
- Strong problem-solving skills and the ability to handle challenging situations with ease.
- A customer-first mindset with a passion for delivering exceptional service.
- Comfortable with basic mathematical concepts and their practical application in day-to-day tasks.
- Strong problem-solving skills and the ability to interpret instructions accurately.
- Proficient in using inventory and scheduling software, internet applications, spreadsheet software (Excel), and word processing software.
Physical Demands/Working Conditions:
- Sitting for prolonged periods at a desk while using a computer.
- Typing and using a mouse frequently throughout the workday.
- Occasionally standing and walking within the office to retrieve files or documents.
- Lifting and carrying light office supplies, such as paper or small packages, typically weighing up to 10 pounds.
- Reaching and bending to access file cabinets and shelves.
- Using a telephone for extended periods to communicate with customers.