Administrative Assistant - POSTGRADUATE CENTER FOR MENTAL HEAL : Job Details

Job DetailsJob Location1775 Grand Concourse- Scatter BRSC - Bronx, NYPosition TypePart TimeEducation LevelHigh SchoolSalary Range$19.00 - $19.00 HourlyJob CategoryNonprofit - Social ServicesDescriptionPlease note the schedule:Monday - OFFTuesday- 3pm-8pmWednesday - 3pm- 8pmThursday - 3pm- 8pmFriday - OFFSaturday - 9am- 3pm JOB SCOPE:Participates in day to day front desk operations of the clinic, scheduling, and billing. Provides excellent customer care.ESSENTIAL FUNCTIONS:

• Interfaces with insurance companies in regards to referrals, prior authorizations and other insurance related issues.
• Responds to telephonic and email inquiries from current and prospective clients, outside providers and insurance companies.
• Created visits vs billing reports and submits billing as assigned.
• Participates in meetings and supervisions.
• Works closely with billing department.
• Creates and submits reports as assigned.
• Participates in ordering, use and reconciliation of metro cards.
• Under the guidance of front desk supervisor manages clinicians and prescribers schedules.
• Directs client traffic, places reminder calls.
• Covers front desk as scheduled.
• Takes client's referral information, triages urgency of the appointment, verifies insurance and assigns an intake appointment. Tracks referral and intake outcomes.
• Runs and distributes reports as assigned by an administrator and clinic supervisor.
• Other duties as assigned by Clinic Administrator and Clinic Supervisor.

QualificationsSKILLS AND KNOWLEDGE:

• Microsoft Office
• Excel
• Excellent oral and written communication skills
• Strong organizational and system tracking skills
• Ability to work independently
• Ability to effectively manage time
• Ability to engage client population
• Ability to utilize multiple EHR systems
• Ability to demonstrate flexibility, creativity, and initiative
• Ability to handle multiple tasks and shift between responsibilities
• Ability to work effectively with others and maintain positive professional relationships with service providers in the community

EDUCATION AND EXPERIENCE:

• Minimum High School Diploma/GED is required
• Minimum of 5 years of administrative experience