Job Location : Rochester,NY, USA
Description
Primary Purpose:
The Administrative Assistant & Leasing Agent will provide comprehensive organizational support to the DiMarco Group of Companies, working half-time at the Baldwin Corporate Office and half-time at the Daniels Creek and Larkin Creek properties. This role combines administrative tasks with leasing agent responsibilities to ensure efficient operations and outstanding customer service.
Duties and Responsibilities:
Administrative Support (Corporate Office):
* Assist with preparing correspondence and reports as requested by functional departments.
* Maintain an organized filing system and retrieve information as needed; prepare files for logging into the file inventory system.
* Ensure cleanliness and upkeep of common areas, including the kitchen and conference rooms.
* Provide snacks for the reception area and executive conference room. Keep copiers and printers stocked with paper daily.
* Input and manage company contacts, photos, and calendar items.
* Draft written responses or replies by phone or email as required
* Sort and distribute company mail and ensure timely pickups from various departments.
* Maintain inventory of supplies and order as necessary.
* Track charitable contributions and sponsorships; process related documentation.
* Plan and execute special events as requested by owners and senior management.
* Provide coverage for the reception desk as scheduled. Assist with special projects as assigned by supervisors.
Assistant Leasing Agent (Daniels Creek & Larkin Creek Properties):
* Support the Community Manager with leasing, administrative, and operational tasks.
* Facilitate a consistent customer experience on-site and contribute to quality operations.
* Assist with incoming leasing inquiries, including answering calls and showing apartments.
* Process lease applications, conduct credit checks, employment verifications, and background checks
* Track leasing information and input data into the software reporting system.
* Prepare lease and move-in packets, and schedule lease signings as necessary.
* Ensure utility services are transferred for new residents by following up with utility companies.
* Assist with move-ins, move-outs, and property inspections as required. Receive and post rental payments, and prepare bank deposits accurately.
* Maintain and deliver delinquency reports and late notices in a timely manner.
* Take and follow up on resident work orders, tracking and logging completed tasks.
* Assist in processing invoices when necessary, including documentation and filing.
* Prepare lease renewals for distribution and follow up with residents regarding lease end dates.
* Coordinate community social events and assist in the execution of activities.
* Conduct market surveys and contribute to community engagement efforts.
Education and Experience:
* Associate's Degree is preferred along with three to five years of experience in administrative support and or Leasing Agent roles.
* Experience with analysis and administrative functions is highly desired.
Skills and Qualifications:
* Strong decision-making and judgment skills.
* High level of professionalism and ability to develop strong relationships within a team environment.
* Excellent organizational skills with the capacity to prioritize multiple tasks effectively.
* Strong customer service and communication skills, both written and verbal.
* Proficiency in Microsoft Office, spreadsheets, databases, and word processing tools.
Administrative Assistant & Leasing Agent
This dual role combines the need for strong administrative capabilities with community engagement responsibilities to support our goals of excellence and service quality.