Administrative Coordinator 3 - State of Louisiana : Job Details

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

This position is located within the Louisiana Department of Health / Office of Public Health / Region 4-BRCO / St. Landry Parish

Announcement Number: OPH/SP/202146

Cost Center: 326#######/9994900

Position Number: 129320

This vacancy is being announced as a Classified position and will be filled as a Probationary appointment.

AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Developing Performance: The ability to assist others in advancing their skills, knowledge, and performance levels over time.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

NOTE REGARDING THE ADVERTISED PAY:

The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

State Civil Service Job Information Finder

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Shambrielle Pooler

[email protected]

LDH/HUMAN RESOURCES

BATON ROUGE, LA 70821

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-###-####.

MINIMUM QUALIFICATIONS:

Two years of experience in which clerical work was a major duty.

SUBSTITUTIONS:

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

NOTE:

Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.

NOTE: Any college hours or degree must be from an accredited college or university.

Function of Work:

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.Incumbent is in a specialized position in the Parish Health Unit (PHU) in the Office of Public Health (OPH). This unit provides personal and environmental health services including but not limited to Reproductive Health, Immunization (LINKS), Tuberculosis (TB), Women, Infant and Children Supplemental Food Program (WIC), Children's Special Health Services (CSHS), Genetics Program, Vital Records and Sanitarian Services. Functions in a fast-paced, multi-functional, complex position. Routinely, independently and professionally performs several duties simultaneously including interviewing patients, entering patient data in an electronic medical record (EHR) system, assessing and collecting fees, answering telephone inquiries, etc. In order to perform these functions, incumbent must use a pc and be adept at local, EHR and internet programs which may include: EHR, CARS (Computerized Accounts Receivable System), Outlook, LaMedicaid, Microsoft Word, STARLIMS, LINKS, LEERS, LAWIN, etc. When any program is unavailable, must be prepared to manually complete any duty.

70% Determinations made by screening applicants via interview process. Screens applicants according to eligibility criteria including but not limited to financial status, residence, age, etc., while maintaining strictest confidentiality. Once eligibility has been established, assesses clients for billable services according to agency fee policies and income guidelines based on previously verified data. Interprets fee schedules and applies appropriate charges based on each service provided. Provides accurate explanation to client of fees due. Collects fees utilizing EHR, LEERS & CARS. Follows security procedures for monies collected and placed in a secured, locked area. For the WIC program, interprets Certifying Professional Authority (CPA) food instrument prescriptions. Once prescriptions have been interpreted, enters data into LAWIN to obtain proper WIC food instruments, schedule next appointment and provide to client upon verifications of identity.

30% Researches all systems for patients ID information to avoid record duplications. Either initiates or retrieves patient records. Data must be secured during personal interviews with clients and from various other sources-office files, hospitals, other PHUs , state agencies, contract agencies, private providers and schools both in-state and out of state. Must have current knowledge of all programs in order to accurately and efficiently compile the proper forms for any given client/appointment/program. Reviews records for accuracy in the EHR system by running end of day reports. Maintains appointment systems, files, and supplies.

Serves as Deputy Registrar of Vital Records to the local Vital Records Registrar, Time Administrator, purchaser, property coordinator, supply inventory and any other administrative duty as needed.

Other duties as assigned.