Administrative Coordinator-BHU - TOUCHETTE : Job Details

Job Summary: Provides administrative support to the Behavioral Health leadership team: Vice President of Behavioral Health and Executive Director of Behavioral Health Services. Manages the department's environment of care and employee compliance requirements.Functions and Duties:

• Organizes and coordinates workflow of the Behavioral Health (BH) department

• Manages department policies/procedures including facilitation of timely updates and communicating revisions intra and interdepartmentally as indicated.
• Maintains interpersonal and communication skills necessary to effectively communicate and work with clients, staff and community agencies.
• Familiar with government, accreditation and other regulations/requirements related to BH.
• Organizes meetings for BH leadership including scheduling, distributing materials, arranging refreshments and recording/transcribing minutes.
• Schedules interviews of potential candidates for BH positions.
• Coordinate new hires with Human Resources, Information Services, the Education Department and other departments as needed.
• Develops new hire orientation schedules in conjunction with the hospital administrative coordinator/scheduler and the Nurse Education Department
• Maintains current address and phone listing of current employees
• Manages employee compliance data to ensure required licensure, employee health, and training remains up to date to regulatory and industry expectations.
• Monitors attendance including tardies; reporting violations of attendance policy to Director/Manager.
• In the absence of the hospital administrative coordinator/scheduler, assumes responsibility in scheduling for the BHU inpatient unit. Ensures adequate workflow and unit 24-hour coverage, and collaborates with BHS Nurse Manager and Charge RN to maintain adequate staffing
• Adheres to staffing and scheduling policy
• Composes letters and memoranda from verbal direction. Proofs materials for errors.
• Prepares and distributes monthly staff meeting minutes within 5 business days.
• Manages operations facilitating compliance with BH environment of care (EOC) expectations: Completes/follows up on work orders.
  • Verifies continuous survey readiness through routine EOC rounding
  • Initiates and provides ongoing real-time education to team members regarding EOC expectations
  • Establishes and maintains EOC compliance documentation
• Represents BH as indicated on EOC and Safety Committees and meetings
• Orders supplies for inpatient and outpatient areas. Demonstrates an awareness of cost containment. and conservation of facility supplies and equipment.
• Coordinate FOID status completing required discharge documentation within the state of Illinois data base.
• Generate Reports specific to Billing, LOS, DOS, Admission and Discharges.
• Enhances professional growth and development through participation in educational programs.
• Follows chain of command resolving any issues or problems identified.
• Maintains an active role in maintaining customer service.
• Establishes collaborative relationship with physicians and other members of the health care team.
• Promotes harmonious relationships among the health care team and internal/external customers.
• Supports and demonstrates the organization mission and philosophy through self-example.
• Manages department quality improvement initiatives including chart auditing and quality assurance report preparation.
• Performs all other duties as assigned

Minimum Qualifications:Education

• High School diploma or its equivalent

Experience

• Minimum of two years' experience in a professional office or healthcare environment

Certifications, Licenses, and Registrations

• CPI and Ukeru Certification (may be obtained during orientation)
• BLS Certification (may be obtained during orientation)

Skills and Abilities

• Must be able to communicate orally and in writing, in person and telephonically
• Familiar with medical terminology
• Working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)
• Strong computer and organizational skills
• Ability to operate standard office equipment
• Ability to work with minimum supervision

Physical Demands:

• Ability to lift up to, but not limited to 20 pounds
• Requires bending, stooping, and walking
• Requires good body mechanics to prevent injury
• Requires reaching with hands/arms

Work Environment:Risk Exposure: HighThis job operates within an inpatient and outpatient behavioral health environment in an acute care hospital setting. This role routinely uses standard office equipment such as laptop computers, printers, copiers, and smartphones. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.