Administrative Data Coordinator - Staffmark : Job Details

Bring your valuable expertise and partner with Staffmark as your job seeking partner. We are searching for a motivated individual to join our client, the world's number one job site that connects millions of job seekers with unique opportunities every day. Join the team as an Administrative Data Coordinator in Scottsdale, AZ and be a part of their exciting future. This role is ideal for detail-oriented individuals with a passion for data accuracy, operational efficiency, and collaborative problem-solving. Pay: $24/hr. Schedule: 8am - 5pm Key Duties:

• Collaborate with colleagues to learn processes and contribute to team success.
• Utilize data and evidence to establish the team's reputation as a trusted, data-driven partner.
• Analyze reports and optimize schedules with a strong attention to detail to ensure accuracy.
• Develop familiarity with historical data to quickly identify and address anomalies.
• Take ownership of objectives, delivering tasks on time and holding yourself accountable.
• Monitor intra-day activities to assess productivity and efficiencies within teams.
• Provide real-time monitoring through workforce management (WFM) platforms (e.g., 8x8, Calabrio) and make staffing adjustments to meet service level goals.
• Analyze data to identify operational efficiencies for respective teams.

Qualifications:

• Minimum 2 years of experience in a contact center environment.
• Demonstrated ability to learn new concepts quickly.
• Proficiency in Excel and Google Suite applications (G. Suite).
• Ability to work both independently and collaboratively within a team.
• Strong time management skills and exceptional attention to detail.
• Ability to communicate complex ideas effectively and simply.
• Working knowledge of 8x8 and Salesforce in SBS is preferred.
• Bachelor's degree in a data/analytical discipline (e.g., Mathematics, Engineering, Computing) is strongly preferred.
• SQL experience with the ability to write queries is a plus.

Our benefits include medical, dental, and vision insurance, life insurance, short-term disability, 401k retirement plans, weekly pay, employee discount programs, referral bonus potential, and more! Join our passionate team and together let's build a brighter future as you reach new heights in your career. Click on Apply Now and we will be connecting with you soon!After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.