Job Location : Allentown,PA, USA
This is an exceptional opportunity to join a company that is a leading global scientific/biotech research organization and Fortune 500 world leader in serving science!?
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative working remotely (must be in EST or CT time zone)!**
Pay rate: $23 - $25/hr (Dependent on experience)
Shift availability: Mon - Fri, 7a - 4p or 8a-5p EST
**For instant consideration for this role, click on Apply Now and don't forget to upload your resume!**
Our ideal candidate must be able to:
+ Follow the established process standards related to the selection and distribution of ancillaries
+ Uses SalesForce.com, SharePoint, and Microsoft Office suite to complete tasks, track, and implement projects and initiatives
+ Maintain a Product Database of all sourced materials including photos, instructions, manuals, license requirements, etc., on a continual basis
+ Engage with the Business Development team and customers to gain a detailed understanding of clinical trial requirements
+ Translate these needs into a Project Workbook which will be used to build the solution and strategies
+ Collaborates with various teams, including Business Development Managers (BDM), regulatory, distribution, Client Services, Project Management, Quotations, and Procurement
Education/Certification Requirements:
+ Bachelors degree required (Life Sciences) or equivalent experience (Healthcare)
Experience requirements:
+ 1+ years of laboratory/medical device supply, clinical trials, pharma or healthcare experience required
+ Strong computer skills
+ Excellent communication skills
+ Analytical and problem-solving skills
Note:
**This is a remote role, must reside in EST or CT time zones.**
**Pay Details:** $23.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance