Administrative Team Leader - Workforce Solutions, LLC : Job Details

Workforce Solutions partners directly with teams looking to hire top talent. We are currently working with a successful, family-owned audiology company with offices across Wisconsin that's seeking a motivated candidate to lead their administrative team and operations related to patient scheduling and phone communications. The role can work onsite at any of their 5 office locations in Mauston, La Crosse, Wesby, Fitchburg, or Green Bay.What's the role?The Administrative Team Leader guides and supports the receptionist team. This key role offers an exciting opportunity to lead administrative functions, ensure exceptional client experiences, and contribute to our growing company including:

• Lead and mentor a team of front desk receptionists across 5 locations.
• Oversee administrative functions, including phone systems, client communications, and appointment scheduling.
• Ensure seamless operations by maintaining high standards for accuracy, confidentiality, and customer service.
• Utilize and train others in our Electronic Records Management (ERM) system and Microsoft Office Suite.
• Support a fast-paced environment while maintaining attention to detail.
• Participate in the client's Level Up Program, where results-driven success is rewarded with earning potential.

Required skills and qualifications:

• A motivated, results-oriented individual with a desire to lead and grow.
• Commitment to living the client's core values of being innovative, growth-oriented, and accountable while taking the patient's perspective.
• Exceptional customer service skills and a positive attitude.
• High attention to detail and the ability to prioritize in a dynamic setting.
• Proficiency with computers, including Microsoft Office applications.
• A confidential and compassionate approach to working with patients.

Training is provided for the right candidate who demonstrates the motivation and drive to succeed in this role.What will my schedule look like?This role works onsite clinic hours Monday through Thursday 8 am-5:00 pm and 8 am-2:00 pm Fridays with a half-hour lunch break. No evenings or weekends!Great Perks and Benefits:Some major perks this client can offer are long-term job stability, work-life balance, and great workplace culture. In addition:

• Paid Time Off (PTO)
• Simple individual retirement account (IRA) plan with 3% employer match
• Competitive pay based on experience coupled with results-based bonuses
• Significant investment in continued education to stay up to date on industry best practices

What's the company like?This thriving audiology practice is family-owned and deeply committed to improving the lives of its patients by offering cutting-edge solutions tailored to their needs. The company prides itself on living its core values:

• We take the patient's perspective: We provide an exceptional experience by positively impacting our patient's lives. We constantly place ourselves in our patients' shoes and act how WE would like to be treated.
• Innovative/Growth Oriented: We make goals and strive to achieve them by taking MASSIVE action.
• Accountable: We take ownership of what we do and learn from our mistakes.

So how can I be considered for these opportunities?The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the company's leadership.What else are you hiring for?See all our openings on our website or reach out to our Lead Recruiting Partner, Kayla Schaller-Greenwood, on LinkedIn.