Admissions Coordinator: International & Graduate CRM Solutions - Weber State University : Job Details

Position Details WSU's Commitment to Equal Opportunity Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32). Position Information Position Title Admissions Coordinator: International & Graduate CRM Solutions Requisition Number S01934P Position Category Staff Campus Location Weber State University - Ogden, UT Hours per week 40 Months per year 12 Alternate work schedule Pay Grade E31 Salary FLSA Exempt Job Summary/Basic Function The Admissions Coordinator for Graduate and International CRM Solutions is responsible for the daily administration, management, and support of Weber State University's Graduate Admissions Customer Relationship Management (CRM) system. This position serves as a crucial link between functional users-such as Graduate departments, the Office of Admissions, and technical teams-to ensure seamless CRM operation and optimal utilization. The role focuses on supporting the strategic enrollment goals of Graduate and International Admissions by maintaining CRM functionality, improving system capabilities, training users, and generating reports to inform data-driven decision-making. This position will oversee CRM operations, troubleshoot issues, maintain data integrity, and collaborate with various departments to implement system enhancements that improve the user experience and align with institutional goals. Key responsibilities also include coordinating CRM-related projects, analyzing recruitment efforts, and developing reports that support continuous process improvement in admissions and student services. Required Qualifications Required:

• Bachelor's degree.
• At least one year of full-time employment experience in academic advisement, registration, admissions, financial aid, student services, enrollment services, or a related administrative field.

Preferred Qualifications Preferred:

• Master's degree in a relevant field.
• Two or more years of experience in admissions, enrollment management, or a similar administrative role in higher education.
• Proficiency with SLATE or similar CRM solutions, including system administration, troubleshooting, and user support.
• Technical proficiency in SQL, data visualization (e.g., Tableau, Power BI), or related skills to support data-driven decision-making.
• Demonstrated ability to develop and deliver CRM training, along with effective communication skills for supporting users across departments.
• Strong attention to detail, organizational skills, and integrity in handling sensitive information

A successful candidate will be willing to Background Check? Yes Benefits Summary WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave. Posting Detail Information Job Open Date 11/12/2024 Review Date 11/26/2024 Job Close Date Open Until Filled Yes Notes to Applicant If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $44,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package. To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references. For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete. Screening of applications will begin November 26, 2024. Position will remain open until filled. Criminal background check required as a condition of employment. Quick Link for Direct Access to Posting ADA Essential Job Function ADA Essential Job Function Physical Activity of this position Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. Physical Requirements of this position Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Supplemental Questions Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?

• jobs.weber.edu
• KSL
• Chronicle of Higher Education
• Higher Ed Jobs
• Agency Referral
• Personal Referral
• Internal Job Posting
• Advertisement/Publication
• Other web advertisement
• Other

* Do you have or have you ever been issued a W# By Weber State University? Yes or No.If yes, please enter your W#(W followed by eight numbers). (Open Ended Question)

Documents Needed to Apply Required Documents

Resume

Cover Letter

List of References with Contact Info

Optional Documents