Admissions Coordinator - The Cypress of Hilton Head : Job Details

Job DescriptionWhen you become a part of The Cypress of Hilton Head, you gain a front-row seat to witness the incredible life stories of some of the wisest individuals while becoming a key member of a company actively investing in the future of senior living. This is more than a job-it's an opportunity to be part of an extraordinary journey!The Preston Health Center, a skilled facility within The Cypress of Hilton Head, is seeking a hospitality-focused Admissions Coordinator to join our team!The Admissions Coordinator is responsible for managing the Health Center admissions process and maintaining open, effective communication between the community, referral sources, physicians, and third-party payers. This includes fostering relationships with local medical and business professionals to generate referrals.Embraces Hospitality Promises:

Greet residents, employees, and guests warmly, by name, and with a smile.

Treat everyone with courteous respect.

Strive to anticipate resident, employee, and guest needs and act accordingly.

Listen and respond enthusiastically in a timely manner.

Hold ourselves and one another accountable.

Embrace and value our differences.

Make residents, employees, and guests feel important.

Ask Is there anything else I can do for you?

Maintain high levels of professionalism, both in conduct and appearance at all times.

Pay attention to details.

Job Description:

Responsible for meeting the health center's sales and occupancy levels in accordance with the strategic marketing plan. Results will be achieved through strategic networking with area professionals, including but not limited to presentations at the community and the surrounding community at large, health center tours, follow-up telephone calls, and appointments to keep the professionals informed.

Manages the health center's public relations to include health fairs, screenings, center education programs (CEU's), and outreach.

Participate in local organizations identified as bringing value, by making presentations and joining as a member where appropriate, to facilitate a broader knowledge of the industry and of the health care center's capabilities.

Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.

Creates new and services existing relationships with professional referral sources. Including telephone contact, health center tours, and in-office visits at the professional's office, etc. All contact with the professional referral sources is accurately documented.

Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.

Reviews all admission-related paperwork with the resident and or/responsible party including Medicare Part A coverage and non-coverage procedures. Maintains all non-medical record-related paperwork in an admissions file for each resident.

Performs meet and greets and room orientation to include the presentation of a Welcome Gift.

Maintains the Inquiry Log daily to ensure completion and accuracy.

Informs the Medical Records/Administrative Assistant of ongoing daily census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.

Keeps an ongoing daily/monthly census of residents in the Health Center noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.

Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.

Maintains an accurate list of the number of days an independent living resident resides in the Health Center.

Coordinates utilization review for new admissions covered by Medicare Part A.

Maintains complete confidentiality regarding admission information and resident records.

Assists in coordinating admissions/transfers/discharges with other departments.

Ensures that the resident, family, and responsible person are fully informed of the resident's personal and property rights.

Benefits:

• Competitive Pay
• 401K with company match
• Health Insurance
• Dental Insurance
• Vision Insurance
• AD&D Insurance
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Employee Discount
• Employee & Dependents Scholarships
• Paid Time Off
• Referral Program
• Tuition Reimbursement

Qualifications:

Strong knowledge of Medicare Part A, certification procedures, and medical terminology.

Bachelor's degree in Social Work, related field, or current LPN/RN license.

1+ year of experience in social work, LPN, or RN roles, preferably in long-term care.

Familiarity with federal and state regulations for long-term care facilities.

Excellent communication and multitasking skills.

Case management experience is a plus.

Reliable transportation for local travel is required

COVID-19 Vaccination Requirement: Please note that all employees are required to provide proof of COVID-19 vaccination or apply for and receive an approved exemption as a condition of employment.EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.