Admissions Coordinator (Remote) - Pyramid Healthcare : Job Details

Pyramid Healthcare Inc. is looking to add a new admission coordinator to their team. The right applicant will have at least 1 year of call center experience. Flexible Hours and Days available! Essential Duties and Responsibilities: - Answer all calls through appropriate call queues - Resolve all questions from callers and/or route call to appropriate site/department - Complete all documentation in EMR and marketing systems related to calls - Complete initial prescreening and make determination of appropriateness for scheduling based on exclusionary guidelines - Schedule new and returning patients appropriately in EMR system - Complete follow-up duties necessary to resolve all outstanding issues, and complete scheduling of LOCA for new/returning patients - Complete outbound call duties - related to calls and/or assigned tasks (voicemails, faxes, web submissions, team email monitoring) - Maintain performance as related to KPIs and performance/quality review measures Supervisory Responsib...Admissions Coordinator, Behavioral Health, Coordinator, Admissions, Remote, Healthcare, Education