Admitting Clerk - HOPEDALE MEDICAL COMPLEX : Job Details

HMC Offers:

• Nursing Scholarships
• Tuition Reimburse
• Excellent benefits
• Quality childcare located in Hopedale
• Wellness Center membership
• 401(k) plan with employer match

Employee Daycare Rates

• Infants (6 weeks to 15 months) - $133 weekly, $27 daily
• Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily
• 2 years to 3 years - $119 weekly, $25 daily
• 4 years to 5 years - $112 weekly, $23 daily

Job Preview

The Admitting Clerk works at the front desk of Hopedale Hospital and is a patient's first point of contact. Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information. Admitting Clerk particularly need the skills to collect and organize information to keep the flow of patients running smoothly. The shift is 5:30 am to 2 pm with rotating weekends and holidays.

Responsibilities

Greet all patients and answer all incoming phone calls, promoting quality customer service.

Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtain signatures on required forms.

Counsel patients and families regarding financial issues such as insurance.

Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature.

Collect and record payments and/or forward information to the Patient Accounts Department personnel.

Maintain orders sent to the hospital by referring offices.

Screen calls to ascertain nature and urgency of inquiry.

Background and Drug screen Disclaimer:

All HMC employees are required to pass a Federal and State background check and pass a drug and alcohol test. We test for illegal and legal substances, including marijuana.

Requirements:

• High school diploma or the equivalent is required.
• Experience in medical office reception is required.
• Knowledge of medical terminology is required.
• Awareness of patient registration and documentation procedures is required.
• Strong telephone communication skills, often in stressful situations, are required.
• Proficiency with personal computers and Microsoft Office Suite is required.
• Knowledge of basic insurance procedures and documentation of third-party medical insurance payers is required.

Compensation details: 15-16 Hourly Wage

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