Advancement Data Ops Spec Sr - Hennepin County Medical Center : Job Details

Job Functions

Job functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Job functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

Gift Processing and Acknowledgement

* Enters and processes donations, pledge payments, and other financial contributions into Foundation CRM, ensuring receipt of gifts within set turnaround times. Complies with IRS regulations and departmental standards of financial, privacy, and audit control.

* Produces prompt, customized, stewardship pieces, including donor acknowledgment letters, honor/memorial gift correspondence, and grateful patient letters.

* Monitors and records pledges and pledge reminders, including planned gifts. Produces reports on recent gift activity and outstanding pledges.

* Provides timely responses to all donor inquiries regarding giving histories, gift receipts, and other questions related to financial contributions.

Database and Advancement Systems Support

* Ensures donor data and records within the CRM are kept up to date. Creates new donor records as needed, researching biographical information such as email, address, telephone, and spousal information.

* Assists with data hygiene tasks and monitoring to maintain system integrity.

* Supports Advancement Data Operations team in developing recommendations on gift and donor data governance and procedures. Develops and documents associated business practices and assists staff in ensuring data is accurately added to the CRM.

Grants Contract Coordination

* Manages the execution and internal tracking of grant contracts, ensuring all internal parties have reviewed and approved their portions of the contract.

* Submits and tracks executed contracts with external parties, confirming the contracts are executed by external vendors and returned and retained.

* Assists grants team with data management and reporting within grants tracking system.

Foundation Project and Administrative Support

* Assists with strategic plan management and reporting, tracking quarterly outcomes and barriers. Supports industry trend benchmarking and reporting.

* Serves as administrative lead for key foundation initiatives, including maintaining state charitable registrations and staff purchase orders.

* Supports Advancement Data Operations leadership in implementing new technology initiatives for the Foundation, improving systems, usage, and efficiencies for the larger team.

* Facilitates complex project coordination for the Foundation, working with cross-functional teams in support of larger fundraising campaigns and initiatives. Performs other related duties as assigned.

* Ensures compliance with Hennepin Healthcare Foundation policies and procedures, team values, and diversity, equity, and inclusion. Maintains the confidentiality of sensitive information and upholds the Donor Bill of Rights, Donor Privacy, and other ethical standards and policies.

* Participates in All Staff meetings, weekly huddles, and fundraising events as assigned.

Employment Qualifications

Minimum Education/ Work Experience

* Bachelor's degree

* Previous gift/data processing and/or administrative office experience.

OR

* An approved equivalent combination of education and experience

Knowledge/ Skills/Abilities

* Experience with development databases strongly desired (Raiser's Edge NXT preferred).

* Proficiency with Microsoft Office Suite, including Word, Excel, Teams, and Outlook.

* Ability to communicate effectively.

* Demonstrated attention to detail, organizational, and planning skills.

* Excellent interpersonal and relationship-building and maintenance skills and ability to function well across multiple teams.

* Strong analytical and critical thinking skills

* Ability to handle confidential materials and information with good judgment and discretion.

* Ability to identify and adapt to shifting priorities, be flexible and resourceful, and exercise professionalism with external and internal stakeholders.

Preferred Qualifications

* 1 years of related experience.

* Previous nonprofit or healthcare experience.

* Experience with additional Microsoft 365 apps, including Sharepoint, Forms, and Power Automate.

* Experience with project management platforms (Asana, Trello, etc.).