Agent Desk Representative - Great American Insurance Group : Job Details

In the Specialty Equipment Division, we help businesses stay in business when bad things happen to their equipment. Our focus is on innovation and simplicity, and we go beyond convention to provide embedded insurance solutions that make purchasing and financing equipment fast and easy. The team combines specialized technology and service excellence to manage risk and create valuable customer experience.

The Specialty Equipment Services Division is looking for a Agent Desk Representative to join their team. This position will work closely with our business developers to help support growth goals through specific marketing efforts. We expect this role to take on increasing responsibility as the business grows and as this person is capable. This individual would be expected to work a hybrid schedule out of downtown Cincinnati office.

Essential Job Functions and Responsibilities

• Participates in collaborating with management and internal resources to create and execute marketing campaigns across various channels, including digital, print, and social media.
• Engages with existing and prospective new customers to build relationships to achieve the targeted profit goals of the division.
• May support underwriting in fact gathering, underwriting, and pricing of renewals.
• May prepare reports to analyze and develop existing business profile/mix and the quality and quantity of new and existing business.
• May promote additional coverage/programs to existing accounts.
• Responsible for achieving premium development and retention/persistency goals.
• May assist with coordinating/transferring books of business and ongoing contract management.
• Performs other duties as assigned.

Job Requirements

• Education: Bachelor's Degree in Marketing, Business, Communications, or a related field or equivalent experience.
• Experience: Generally, a minimum of 6 months of experience in a marketing role, preferably within a similar industry. Requires insurance licensure within 90 days of employment.
• Scope of Job/Qualifications: Performs work under moderate supervision and technical direction. Familiar with marketing principles and practices. Works on assignments of low to moderate technical complexity. Excellent written and verbal communication skills. Strong analytical skills and attention to detail. May be required to have full comprehension of systems to answer questions and train agents. Uses communication skills to build excellent customer relationships and to provide opportunities for marketing products and services. May require day and overnight travel (10-20%) to visit agents, brokers, or clients. Position prospects and solicits new agents or clients; typically, has no or limited underwriting authority.