Agile Coach III - Coach, Lean Agile COE, US Group Benefits - Met Life : Job Details

Pay Competitive

Location: New York/New York

Employment type: Full-Time

Req#: 131932

Position: Agile Coach III (Level 12) – Coach, Lean Agile COE, US Group Benefits

Job Location: New York, NY or Bridgewater, NJ or Cary, NC (virtual is a possibility)

The Role: This position will coach 5+ Teams or 1-2 Agile Release Trains (ARTs) in US Group Benefit's Agile Delivery Model, which is based off a SAFe's Product Management Model. The position will play a crucial role in ensuring the health of our SAFe Agile operating model driving outcomes of greater agility, team empowerment, quality, and speed to market.

Key Responsibilities:

• Applies industry trends based on experiential learning to fit the context of ART challenges.
• Actively participates and facilitates in Agile related Communities of Practices.
• Uses data from the teams and tools to help with visualizing flow of value.
• Facilitates sessions involving complex issues involving ARTs, multiple stakeholders and conflicting priorities.
• Coaches 5+ Teams or Coaches 1-2 ARTs towards maturing their team of teams use of Agile, Lean and XP.
• Uses the Shu, Ha, Ri pattern to introduce proven practices to achieve greater PI predictability.
• Upskills Scrum Leads and RTEs to become coaches. Is able to effectively coach ART and Stakeholder roles.
• Introduces and matures ARTs in the dimensions defined within the Agile Product Delivery, TTA and DevOps Health assessments.
• Supports the ART in achieving their PI Objectives and business outcomes.

Key Relationships:

• Reports to: AVP – US Group Lean Agile COE

• Direct reports/team: none
• Key Stakeholders: Product Manager, Release Train Engineer, IT VP, IT Leads, VP-Lean Portfolio Management

Candidate Qualifications:

Essential Business Experience and Technical Skills:

• 5+ years in one or more of the following functions: coaching, technology development, project management, 4+ years leading people or projects.
• Preferred SAFe Certifications: Minimum SAFe Certifications: Leading SAFe (SA), Implementing SAFe (SPC), SAFe Scrum Master (SSM and ASSM), SAFe Product Owner/Product Manager (POPM), SAFe RTE (RTE), SAFe Lean Portfolio Management (LPM), SAFe DevOps Practitioner (SDP), SAFe Software Engineer (ASE).
• One or more industry recognized Intermediate Agile or Professional Coaching certifications preferred: ICAgile ICP-ACC, ICAgile ICP-IDO, International Coaching Federation ICF-ACC, Scrum Alliance A-CSD.
• BA/BS in Computer Science, Business or a related discipline.
• Speaks with knowledge and confidence; citing founding thought leadership.
• Attitude and behaviors reflect the values and principles of SAFe, Lean Thinking and the Agile Manifesto to use them to initiate and sustain conversations that inspire change.
• Knowledge of and ability to accelerate ART and Solution Flow by applying the 8 flow accelerators.
• Comfortable writing, piloting and delivering new course content.
• Knowledge of insurance industry and products preferred.
• Strong passion and enthusiasm, with an ability to motivate and energize others to action.
• Strong interpersonal and partnering skills, including an ability to build relationships at all levels and work cross-organizationally and influence others. Demonstrated success working with multiple stakeholders toward shared objectives and outcomes.

MetLife Success Principles:

• Experiment with Confidence: Courageously learn and test new ideas without fear of failure.
• Act with Urgency: Demonstrate speed to action with agility and determination.
• Seek Diverse Perspectives: Source ideas and feedback to expand thinking and make informed decisions.
• Seize Opportunity: Drive responsible growth and identify areas for continuous improvement.
• Champion Inclusion: Foster an environment where everyone is valued, heard, and can speak up.
• Create Alignment: Partner with others across the organization with candor and transparency.
• Take Responsibility: Be accountable and act in pursuit of the right outcomes.
• Enable Solutions: Anticipate and address obstacles while managing risk.
• Deliver What Matters: Execute meaningful priorities and follow through on commitments.

Salary Grade: 12 T

Contact Information:

Bernadette Jones - [email protected]

The role is eligible for incentive compensation under the MetLife Annual Variable Incentive Plan ( AVIP ). Your eligibility for and award of incentives are governed by the terms of the plan. MetLife offers a comprehensive benefits program that includes Medical, Dental, Life, Vision plus Retirement benefits and Paid Time Off.

MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company, better known as MetLife, and its affiliates.